sykes customer service representative job description

I still loved this job. Permanent. Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Clackamas Town Center - Portland, OR, Thermal Integration and Aerodynamics Intern, Regional Sales Manager - Connecticut/New England, Pega Developer _Hyd/Chn/Kolkata/Bangalore (5+ years), Recruiter:in (m/w/d)- internationale Personalberatung, Senior Specialist, Quantitative Portfolio Optimisation, Senior Project Manager (Remote) - Laboratory Information Management Systems, SERVICE MANAGER $500 HIRING BONUS (43756), Assistant Director - Adoption & Enablement Advisor Desktop, See who Sitel Group (previously Sykes) has hired for this role, Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills, Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). . Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. Zumra Food - Nasr City, Cairo 3 days ago. Alabama, Work From Home, HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. Not all benefits are available to all associates orlocations, Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Be a part of a company committed to diversity, economic empowerment, andcommunity. They usually take incoming telephone calls and information over the telephone, but some. Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. Cristine Brack's Phone Number and Email Last Update. Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. The customer service responsibilities are generalized statements that some individuals may have performed in the customer service profession. Sign in to save Customer Service Representative at Sitel Group (previously Sykes). WebDetails About sykes customer service agent job description . Handles complex product . Sykes employees with the job title Customer Service Agent make the most with an average hourly rate of $11.91, while. SYKES Banking Customer Service Representative Augusta, GA 2d $14.00 Per Hour (Employer est.) Sykes Philippines Full-time Posted on 6 February 2023 This job is no longer hiring Location Muntinlupa Experience < 1 Yr Exp Education High/Senior High School Salary 25K - 50K Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! ), $17.00 Choosing a career in healthcare is a major decision that requires thought and planning. By clicking Agree & Join, you agree to the LinkedIn. ), $16.25 Learned a lot about the IRS, taxes and how to handle myself when customers were upset. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. 24 jobs at Sykes Enterprises, Incorporated. Email. Starting pay of $17/hour with opportunities for overtime and shift pick-ups. Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. SYKES: Customer Service Representative job in Miami, FL. Is your business falling into a CX technology trap? Responding to inventory management inquiries; But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Document customer inquiries, correspondence and follow-up as necessary. Strong interpersonal, communication and customer service skills. SYKES Easy 1-Click Apply. Apply now The worlds best-known brands trust us to deliver an unmatched level of customerservice. $14.00 $15.00 AN HOUR MOVING TO $17 AFTER BEING UPSKILED, Full benefits package including medical, dental, vision and life insurance, 100% free college tuition program after one year of employment through University of Arizona Global Campus, Requisition #: 3045BR Referrals increase your chances of interviewing at Sitel Group (previously Sykes) by 2x. Customer Service Agent Resume Examples & Samples. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. A Customer Service Representative is a job that requires the ability to handle multiple tasks. Employment Type. Really enjoyed being a Customer Service Agent for Sykes/TurboTax. Unfortunately, call volume plummeted. ), $15.00 Per Hour (Employer est. Being a resident from France and working in Holland ( Netherlands) at the time a men field it was a wonderful experience. At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Seasonal Tech Support Representatives to support high-volume . Sykes Enterprises, Incorporated 3.3. Country: United States As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to , Posted: (3 days ago) The guys are a friendly bunch ,very helpful when you need help when completing a work task. For SYKES Jobs in the Boydton, VA area: Found 1+ open positions. Equal Employment Opportunity & Affirmative Action Sykes offers a welcoming and rewarding work atmosphere, as well as several training and development possibilities. Posted: (3 days ago) Want to know more about this vacancy? Explore Careers with SYKES Dynamic opportunities to grow. Visit the Career Advice Hub to see tips on interviewing and resume writing. I enjoyed the little time I worked at SYKES it was a fun learning experience getting the feel of working in a tall building and actually working in a call center for big companies. It provides an array of customer contact management solutions to market leaders around the world, primarily in the communications, financial services and technology industries. Explain to the customer terms of conditions. The Duties and skills listed below are designed to help professionals develop statements for their customer service resume. Mohon jawatan kosong Customer Service Representative - CSR Alabang! Browse Sykes Customer Service Representative jobs Near Me and apply online. city, state, country. At SYKES we: We offer a supportive space to learn and thrive through our world-class training and other programs like tuition reimbursement. Dismiss. Required Language. As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. English, Czech, Slovakian. 826,338 Sykes Customer Service Representative jobs hiring Near Me. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Office Administrator (TEST-DO NOT USE) Work From Home, Canada SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. Work, learn and grow with the Top Employer and BPO Company of the Year! . - SYKES di Sykes Philippines. Find out if you meet the requirements! Sitel Group (previously Sykes) c***@sykes.com. Use this Zoom Name Format : "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES. job title, keywords. In this role, you will work as a Customer Support & Travel Agent for one of our clients, in the aviation industry. Click herefor more information on our Cookie Policy and Privacy Policy. Sykes Customer Service Representative Job, Remote or Philadelphia, PA *With your job application, you may see some communications come from Sitel Group as well as SYKES. John H. Sykes created the firm in 1977 in Charlotte, North . Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Posted: (2 days ago) WebCustomer Service Insurance Representative: Sykes , Posted: (3 days ago) SYKES provides customer contact management solutions and services in the business process outsourcing arena. Click the link in the email we sent to to verify your email address and activate your job alert. Sykes Enterprises, Incorporated insights Based on 2,867 survey responses Areas for improvement Sense of belonging General feeling of work happiness Overall satisfaction Fun Place CSR - Customer Service Representative (Current Employee) - Lakeland, FL - February 14, 2023 Fun loving place to work. As customer support is one of the most chaotic departments within a company, a support rep must be able to multitask seamlessly between tasks like handling high-priority tickets, documenting solution articles, and preparing notes for meetings/events in a way such that their time and energy is divided optimally. Urgently hiring. Contract Type. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. Customer Service Customer Support Job Description Customer Focus Communication Composure Problem Solving Flexibility German proficiency level C1. This is the right job for you if you're able to: Provide a Windows 10 computer you can use for work, Empathize and be friendly with people you've never met, This position requires that you provide your own computer, Desired qualifications, skills and experience. Larnaca, Larnaca, Cyprus, Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes). All Titles Customer Service Representative (1) All Companies company . How we act, how we make decisions and who we are, regardless of tenure or title. Does the customer experience landscape look the same in every country? Customer Service III at Sykes . ), Get started with your Free Employer Profile, Remote - Bilingual Spanish Seasonal Customer Service Agent, Customer Service Insurance Representative, Insurance Customer Service Representative (unlicensed), Major Sports League Customer Support Agent, Customer Service Representative - First Notice of Loss (Unlicensed), The Ultimate Job Interview Preparation Guide. Description. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (5 days ago) Attracts potential customers by answering product and service questions and suggesting information about other products and services. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. WebAssist customers with inbound customer service tasks over the phone. rights reserved Your job seeking activity is only visible to you. Read More . Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Job Description Role : Customer Service Representative Qualification : Any Degree/ Under Graduate Experience : 0-2 Years Working Days : 5 Days Shifts : Rotational Night Shifts Week Offs : 2 Week Offs Transport : 2 Way Cab Desired Skills : * Need Excellent Communication Skills * Must Have Strong Technical Knowledge The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. I have essential tremors and at the time, I wasn't taking medication for it. SYKES Remote - Bilingual Spanish Seasonal Customer Service Agent Tampa, FL 30d+ $16.00 Per Hour (Employer est.) Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential. Once a month pot lucks, on your lunch break. We're excited to announce that SYKES is now a part of Sitel Group As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Working as a Customer Service Representative at Sykes Enterprises, Incorporated: 202 Reviews | Indeed.com Start of main content Sykes Enterprises, Incorporated 41 3.3 Write a review Snapshot Why Join Us 8.9K Reviews 1.5K Salaries 97 Jobs 61 Questions Interviews 28 Photos Want to work here? With supportive, caring leadership, our reps enjoy ongoing career opportunities. Zip/Postal Code: 41727 Description. Remote in Spartanburg, SC 29316. Sykes Enterprises is a global American business process outsourcing service based in Tampa, Florida. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. A customer service representative (CSR) is an individual who interacts with customers on behalf of the company, usually to address their concerns. This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. Responding promptly to customer inquiries. Job description: Apply with us, if you possess: A high school diploma or GED . The opportunity to advance was available to everyone and it was genuinely fun at times. I really enjoyed being able to help new hires in their transition period before they go on the floor. Customer Service Representative Jan 2013 Sep 2013 Experian Van Buren, AR. I was one of the top agents but they have a no hang up policy. You'll shine in this role if you have previous customer service experience in technology or . All Office Administrator (TEST-DO NOT USE) Work , Posted: (3 days ago) Job opportunities for customer service representatives in all industries are expected to increase by 5 percent between 2016 and 2026. Customer Support Representativ. Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Your task will be to promote services to existing clients. Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes . Required Language. State/Province: Kentucky Customer Service View Jobs Team Leaders View Jobs Account Managers View Jobs Trainers View Jobs Site: Chavies Apply to Management Analyst, Concierge, Patient Care Coordinator and more! Per Hour (Employer est. We also provide a SYKES scholarship for aspiring students and children of our U.S.employees. Customer service reps are the front lines of service providers in customer support. View Job description, benefits and responsibilities. To find out more, read our privacy policy. Remote: Customer Service Rep (Canada) Sitel Group (previously Sykes) California, United States 20 hours ago Be among the first 25 applicants Description. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. Our company offers customer service solutions, tailored to the unique needs of our clients. SYKES HIRING! Benefits of our work from Working from home was extremely convenient and financially valuable with gas prices going up so dramatically. When you join the SYKES team, you dont just get a great job; you become part of a fantastic community built by caring about each other and doing great work. Required qualifications, skills and experience. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. WebRemote: Customer Service Rep (Canada) Work From Home, Canada. I had worked there 2 1/2 years when they changed work duties helping people with gaming issues like pacman and I am not a gamer. Search Sykes Customer Service Representative jobs to find your next Sykes Customer Service Representative job Near Me. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Was offered a transfer but was unable to accept because I can only commit to part time hours. SYKES Interview questions for Customer Service Representative at SYKES We analyzed 287 interview reviews for Customer Service Representative at SYKES from various job sites, social network groups and forums. Know Your Worth. What does a Customer Service Representative do? Polish. Does the customer experience landscape look the same in every country? My mentor was wonderful and the team was great, at the time i was the only woman IT working in the filed of Customer service . Full time. Contract Type. Per Hour (Employer est. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM) : Zoom ID - 379 2811 489. Password - SYKESATC. Services for every stage of your customer journey. Web78 Sykes Customer Service Agent I jobs available on Indeed.com. Received two performance bonuses along the way. Solutions built by operations for CX success. Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Hiring multiple candidates. Job Description Title: Intuit Customer Service Representative Country: United States Job description: Your interest in SYKES has come at an exciting time in our history. This is not a sales position. To get . SYKES is the best company where you can work, learn and grow. Work, learn and grow with the Top Employer and BPO Company of the Year! KEY NOT FOUND: ei.filter.lock-cta.message. Seasonal Customer Service Representative. SYKES in Malvern is seeking to hire people with a passion for helping people one caring interaction at a time. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. About SYKES: SYKES is now a part of Sitel Group! Job Responsibilities / Benefits. Sign in to create your job alert for Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Workplace Type: B&M Apply Now . Required qualifications, skills and experience: Use , Posted: (7 days ago) Handle product recalls. . 4. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Work with us and you'll enjoy: Show more Show less Seniority level Mid-Senior level . Permanent + 1. Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Canada. The most important task, however, is to give the customer a pleasant experience and a positive feeling. I loved working there. Our work from home opportunities offer a flexible work-life balance and allow you to earn income while saving money and time on the commute. Apply to Concierge, Finance Agent, Patient Care Coordinator and more! Advise customers of the most appropriate options/solution. Customer Service Representative in Boydton, VA Expand search. Job Description. Find out if you meet the requirements! SYKES: Customer Service Representative job in Fort Lauderdale, FL. Our company offers customer service solutions, tailored to the unique needs of our clients. SYKES is now a part of Sitel Group! Work with some of the most popular brands in theworld. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Full time. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the . Depending on location, employees are eligible for free tuition after one year of employment to work toward their online degree at University of Arizona Global Campus. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. SYKES is the best company where you can work, learn and grow. Find out if you meet the requirements! Your interest in Sitel has come at an exciting time in our history. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. SYKES Insurance Customer Service Representative (unlicensed) Augusta, GA 2d $15.00 Per Hour (Employer est.) 8 hour shift. Contract Type. WebJob Description JOIN US AS A FINANCIAL SERVICES REPRESENTATIVE TO ASSIST CUSTOMERS IN OBTAINING BANKING INFORMATION AND PROVIDE CUSTOMER . Full time. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Job Description . PURPOSE OF JOB; As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide general information. We are not an agent or representative of any employer.