Tags do not have to still be attached to your item (unless its clothing), but in order for an associate to look up your purchase, they need some kind of paper trail. Macys will then process your refund. You have 90 days to make most returns at Macy's your items must be in original, saleable condition with . You'll simply need to go to the return page and click on "Start a Return". Macy's return policy is a friendly one, and it even allows for free return shipping ( unlike Kohl's ). Before you read on, dont forget to download the KCL app if you love to shop at Macys. Apple products purchased from Macys store can only be returned to those stores that sell Apple products. I'm a loyal Macys shopper for over 50 years. Heres a quick summary of each. Pro tip: double check that your mailing address is correct! No alarm had gone off when we exited Macy's, and now I had to get that thing off. However, I tried to return a defective pair of Isotoner gloves within 30 days of purchase after only wearing them twice while driving they started shredding. I ordered a suit jacket a few weeks ago. Can Macy's Merchandise beReturned without the boxor original package? We use cookies to ensure that we give you the best experience on our website. There are a few set of rules that must be followed while returning a product. When you buy through links on our site we may receive a small commission at no extra cost to you. If you used cash or gift cards for a purchase, you wont receive your cash or gift card back. Can You Return an Item to Macy's Without a Receipt? If the item is no longer in the store, you more than likely will not be able to return it. Health codes say that those clothes can't be resold at places like Macy's. So, you can't just take the tags off, wear it, and then say you changed your mind. Go to the order page of your Bloomingdales account or visit the Easy Returns page and enter your order number. But why is everyone so obsessed with them? Youre right. Official Macy's coupons and offers for at least 15% off Check here for more ways to save on everything from clothing and shoes to furniture, small appliances, and more. I'm hoping that I left it at home and didn't bring it back to school with me. Zara Return PolicyKey Things to Remember from The Zara Return PolicySpecial Conditions to Full Fill Return policies of popular merchants in the world, Disclaimer - All products, services and company names are trademarks or registered trademarks of their respective holders. The product will not be accepted for a return in case of any missing accessories or damage to the item. They have a return timeframe of 30 days. It may not display this or other websites correctly. You may be able to return your items if you call Macys customer service at 888-822-6229 and make a return request before the close of your 30-day return window. For example, products purchased from the clearance sale must be returned within 30 days of the purchase date. Bring your item (s) along with the packing slip or receipt and the original form of payment to any Macy's store. If you get turned away just sell your loot on eBay. I have return items to Macy's without any drama or comment. Macys will pay the return shipping fees on ALL purchases that were originally made online. Save my name, email, and website in this browser for the next time I comment. Products including Apple items, designed merchandise, jewelry, small electrics, and more must be returned more quickly than standard Macy's merchandise. Shipping and delivery fees are nonrefundable. Before you head to Macys to wait in line at their customer service desk, ensure that they will actually accept your return. The following table shows modified return policies for particular product categories: There are also a few types of items that can't be returned in any case, such as: Live plants Food and drinks Macy's Beauty Box items All you have to do is follow a few simple rules: Thats really it. JavaScript is disabled. Generally, you have 90 days to return items to Macy's- except when you don't. Here are the major expectations to Macy's 90-day return window: Apple Products: 14 days Designer Brands (including Burberry, Gucci, Longchamp, Louis Vuitton, and Tous): 14 days Clearance/Last Act Merchandise: 30 days Tech Watches: 30 days Backstage Items: 30 days If its been longer than 10 business days, though, its time to reach out to Macys customer service line at 1-800-BUY-MACY. Kohls has the best return policy. Seriously one of the best baby inventions ever. Copyright 2000 - 2023. They state that items being returned must be in their original condition.. The answer is yes. If you want to return a Macy's item and don't have the original packaging, you should call Macy's directly and ask whether you'll be eligible for a return. Please specify a reason for deleting this reply from the community. As per Macys online return policy, rugs purchased online cannot be returned to a store. A Group Owner is a member that has initiated the creation of a group to connect with other members to share their journey through the same pregnancy & baby stages. The Macys return policy is fairly liberal, but has many exceptions that are worth noting. Not only does Macy's accept most returns, but this retailer also tends to have an enormous inventory of high quality merchandise for consumers with widely varying tastes and preferences. However, customers wonderingdoes Macy's accept returns without a receiptwill be happy to learn that they can still receive a refund. And that means your mileage may vary. Returned without attached Bloomingdales b-tags, designer tags and/or. Those lines can be long. Macy's scores 9 out of 10 in terms of its return policy. Before 2019, Macys gave you 180 days for most returns. Please whitelist our site to get all the best deals and offers from our partners. Optical products including both spectacles and contact lens are eligible for a return within 30 days of the date of purchase. 3. If you dont, youll be charged for it. You can bring the above information, or you can give them your: Most stores will let you return items for free, but they expect you to eat the cost of shipping the item back to themnot Macys. Ginger T. La . Find your nearest Macy's Store. Not really. The Fine Print. Just contact Macys customer service at 888-822-6229 to start the process. While most items that you can buy at Macy's can be returned within 90 days, it's worth noting that not all items purchased from this retailer can be returned. needs will be accepted for return. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright document.write(new Date().getFullYear()) Return-policy. Shipping and delivery fees are non-refundable. Shoe boxes are also an important part of the product presentation and must be returned undamaged. Most sellers give instructions on how to return items, and often include returns labels with your order. You can make returns at a physical store for both in-person and online orders. This doesn't help me!!!! But, if you dont have your receipt, you do need another way to prove you purchased the item. Macy's Return / Refund / Exchange Policies Synopsis. Macy's return policy is a friendly one, and it even allows for free return shipping (unlike Kohl's). Also, keep in mind that your products need to be in their original condition. Have worked at many different retail stores and usually you can return anything without a tag as long as you have a receipt (they often just fall off on the sales floor anyway . Learn more ways to save money at Macys at Koopy.com. You've probably made many purchases at Macy's through the years. Learn how your comment data is processed. Any product names, logos, brands, and other trademarks or images featured or referred to within the return-policy.net website are the property of their respective trademark holders. As per Macy's return policy, free returns do not include gourmet gifts, food, gift cards, lamps, mirrors, wall art, beauty boxes, furniture, area rugs and mattresses. Generally, you have 90 days to return items to Macysexcept when you dont. For example, eyewear bought at LensCrafters @ Macy's must be returned within 30 days. If its not, you can either return it or make a one-time-only reselection. However, Macys will not refund the original costs for shipping or delivery. Yes! A Group Leader is a What to Expect community member who has been selected by our staff to help maintain a positive, supportive tone within a group. As per Macys makeup return policy, all cosmetics and fragrance items can be returned within 180 days of the purchase date. Macys allows 120 days to let you figure out if a mattress is right for you. Macys will use discretion to sometimes offer a refund in the form of store credit if you are unable to provide sufficient proof of purchase for a return. Your post will be hidden and deleted by moderators. Macys offers customers two ways to return a product. If you return an item in the ineligible categories listed above, you will have to pay for your own return shipping. All you need to take with you is your order number/returns form and original payment card. They don't even need to be attached. Most Macys products can be returned within 90 days of purchase, but there are a lot of exceptions to this. I just feel so upset about this and am hoping I can return it. Learn More. We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 90 days of purchase for free Conditions are noted below. Returning your item in store can make it so that your return is processed more quickly. You should look up the return policy for the item in question to find outhow long do you have to return an item to Macy's. The exact return policy at Macy's on original packaging can vary depending on the item in question. Our team of deal finders is posting sweet Macys deals all the livelong day. Its fast and easy. Below I've outlined exactly what you need to know in order to make any Macy's return as easily as possible. The process isnt clear on the Macys website, but when I talked to Macys employees, they said the process is pretty similar to making a return. Macy's shoe return policy without receipt is that customers can only receive store credit for the lowest sale price in the last 180 days. This will allow you tocheck Macy's order statusand look up details about how your item is being shipped and when it will arrive. Non-Kohl's charge purchases, or purchases made outside the 12-month timeframe, qualify for a Kohl's Merchandise Credit or a corporate-issued refund. Start your return online through Macys Easy Return portal. If you take your return to the store for an exchange, this can be done on site. Rebecca Choi is a freelance writer, designer, and contributor to koopy.com from Philadelphia, PA. Armed with her Bachelor's Degree in English and Graphic Design from Arcadia University, she pursues a life of creation and hopes to earn an M.Arch in the near future. Small electrics, items for personal care, dresses, and watches must be returned within 60 days. Most Macy's products can be returned within 90 days of purchase, but there are a lot of exceptions to this. If it is possible for every worst-case scenario to happen at once, the 1997 Macy's Thanksgiving Day Parade came really close. Even if the store manager wants to be helpful and take an item back outside the return window, the system wont let them. Grab a Macy's coupon. Shoppers must return the item to a Backstage location with the receipt. However, in this case, you might not receive a full refund. Macy's Return Policy. Can youreturn a Macy's online purchase to the store? Liberal return policy? The first is to bring it to a store to return it in person, ideally with proof of purchase, but this can be worked around if you no longer have your receipt. Designer Brands Burberry, Gucci, Longchamp, Louis Vuitton, and Tous only come with a 14 day return window. However, it can take a few days for banks and credit card companies to process this credit so that it is reflected in your balance. #7. Thanks for replying though. You can process your return at any Macys location, regardless of where you bought your products (including if you made your purchase while sitting on your couch). While returning the product, you get two options, i.e., either to get a refund or exchange the product with a similar one. And you get 5% back on all purchases as well as Kohls Cash which is $10 for every $50 spentno limits. You do not need your receipt to return something to Macys, but you will need proof of purchase. Macy's claims they will take back items without a receipt as long as the product still has the original tags or price stickers on it. If you want to return these items, you'll only have 30 days. 20% off Macy's purchases for two days after being approved (up to $100 off total). Macy's flagship store complete walking tour (May 25 2022, in 4K) However, if you purchased an item online and plan on making an in-store return, be prepared with your proof of purchase. You can keep up with the latest fashions while saving a lot of money thanks to Macy's many special deals and discounts. What has your experience with making returns at Macys been? All this only applies if youre making an in-store return. This is one of the reasons I rarely shop there anymore and prefer to give my business to Nordstrom. You may also return new/gently used cosmetics & fragrances if it doesn't fulfill your needs. For mail-in returns, the timing depends largely on how long it takes your package to reach Macys. When you make a return in-store, go ahead and pick out the item youd like to exchange (and dont forget the one you want to return). You can return jewelry to Nordstrom, just take your return over over to the jewelry department and as long as the return is within 90 days you're fine, but after 90 days there is a 50% return fee on jewelry so that's something to consider whenever you're returning jewelry.