Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Where can I get a bus pass for an older person? Please note you will require your customer number to complete the form (This can be found on your renewal letter). Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. You may need to provide proof of your new address. You can apply for a replacement bus pass by filling in the lost bus pass application form. Your pass will be automatically renewed if you have used it within the last 13 months. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. The cookie is used to store the user consent for the cookies in the category "Analytics". The expiry date will normally be five years from your birthday. You have moved since your last bus pass was issued and not informed us. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. We also use third-party cookies that help us analyze and understand how you use this website. Apply for or renew your bus pass. The county council will not reimburse you for any charges levied by medical specialists or advocates. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN If you move address, update the details on your bus pass at least three weeks before the renewal date. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. This cookie is set by GDPR Cookie Consent plugin. This should include: -. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. How did the American colonies actually win the war and gain their Independence from Britain? What should I do? What is the cause of the card not working? Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Calls from mobiles are likely to be considerably higher than those from landlines. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Renewing your Bus Pass. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Flexible support fund - available at . Do not include common words or names. Your browser does not allow scripting so some of the features of this page may not work. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Applicants can enter in their postcode online and will be given the contact details of their local council. In London, you can use your card on buses but not on the Underground Train services. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. The cookie is used to store the user consent for the cookies in the category "Other. five years We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. You will need to apply to this authority for a new pass. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Can I use my disability-related with a companion bus pass in other parts of England? Lancashire:
We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Two weeks before your current bus pass expires you should receive a new bus pass in the post. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. If you dont provide us with evidence, your new pass will be delayed. March 2023 renewals. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. GCC understand there was a discount being offered for some local train travel. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. You can apply for your renewal bus pass online. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. An older persons bus pass has exactly the same benefits as a disabled persons pass. Blackpool:
If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Open all. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Bus Forgotten your Username? Can I use my pass on Trains? Welcome to the Highways Service Information Centre. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. We use some essential cookies to make this service work. 4 Apply online. Dont include personal or financial information like your National Insurance number or credit card details. N94. with no need for anyone to fill in any forms or submit any photographs. Your older person's bus pass is valid for four years. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. How long will my new bus pass be valid for? If you have not received either a letter or full pack call us straight away on 01452 426265. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. All content 2023 Southend-on-Sea City Council. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Daily fare: $2.00. If you cannot apply online for any reason please contact us. Username Password Forgotten your Password? This form can be completed and returned in the envelope provided with your form. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Renewing an older persons bus pass. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. You will need to apply to your new local authority for a new pass. I have not had an automatic renewal what do I do? It is no longer. You also have the option to opt-out of these cookies. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Copyright Lancashire County Council 2022. The cards offer older and disabled people free travel in the capital Free travel before 9.30 am on infrequent services. Please let us know if you no longer require a bus pass. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Disabled person's bus pass . There is no need to contact us until we get in touch with . I have applied for my new bus pass, what should I do with my current pass? Older person's bus pass renewal. If you do not have your current pass, then please contact us. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. You should allow 6 weeks for your application to be processed. new pass.. If you have an older person's pass that expires in the next two months renew online with the following links: -. These pages are for East Sussex bus pass holders. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. If you have moved address since receiving your bus pass, please notify us of your new address . You do not need to reapply for your bus pass. You don't have to do anything, unless you have moved since we sent you your last pass. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. You will receive your pass by post within 5 working days. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). What happened to the baby in Joy Luck Club? As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. For further information see www.gloucestershire.gov.uk/fairprocessing. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Residents are. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Youll need to provide proof of identity. We send out renewed passes by the end of March. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Can I use my pass on Trains? If your pass has already expired you can still renew your bus pass. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. However, you may visit "Cookie Settings" to provide a controlled consent. Please still, Older Persons bus passes will normally be automatically renewed. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Have you moved? I have moved out of Gloucestershire. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you have not received your renewal form, please contact our information line on 0345 600 0659. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. 1 week before current vouchers expire. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. You should have receive your renewal form by mid-February. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. all that. You can renew your bus pass up to 8 weeks before it expires. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. The cookies is used to store the user consent for the cookies in the category "Necessary". Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. It costs 10 for a new card. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If your current bus pass is due to expire within the next month, this is an indication that we . If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. This cookie is set by GDPR Cookie Consent plugin. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . 5 How long does it take to renew an older persons pass? Other Scottish passes arent accepted on the trams. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Necessary cookies are absolutely essential for the website to function properly. You should continue to use your current pass, but then cut it up once your new pass arrives. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Call us on 0345 200 0388 for an application form or for assistance completing one. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage.
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