With up to 1,392 sq. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. Fine linens, feather duvet on stateroom beds, and a pillow menu. Related: Inside Regents new $11,000-a-night super suite. On our last cruise the butler arranged dinner in our room for us. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Is Disney Cruise Line concierge level worth it? This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. You will also have the services of the ships. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? An aft-facing mini-suite would not include a butler/concierge. Personally, we are happy to go on our own when they let you. Kick back in the living and dining area. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Butler and Concierge are not included in the Daily Service Charge. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. The Maite'd was appalled and informed us.the butler will do that. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Nobody should hang you up. When we talked to the butler, she said, "I'll bring you a menu. to observe the boarding process and see how smoothly it worked. By Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. 1,382 sq. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. was busy handling technical details with the registration process. Concierge. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. We enjoy eating in the restaurants more than we would the room. Listed on 2023-03-02. Champagne, custom selection of liquor, fruit, bottled water and sodas. For drinks, we tip $1/$2 per drink. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. There are certain times of the day such as breakfast and early evening when they can be very busy. They also receive priority boarding on embarkation day and express debarkation. ft.*, you have space for up to eight guests. Concierge service to help guests book their dining, entertainment and more with NCL. Then watch the moonlight dance on the waves from your private terrace. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." Does NCL track this activity? Guests will need to use their keycards in order to enter The Haven complex. Our points-obsessed staff uses a plethora of credit cards on a daily basis. For an explanation of our Advertising Policy, visit. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. What is Norwegian Cruise Lines largest ship? While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line Priority when reserving restaurants and entertainment onboard NCL vessels. There are select categories of Suite which come with specific additional amenities, too! Powered by Invision Community. Windstars 2023/24 Middle East program kicks off in November. CC Help Jenn Fancy enjoying breakfast while taking in a sunrise over the ocean? Started August 27, 2021, By But the extra services are the real reason cruisers love Disney's Concierge level. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. Helps make restaurant, spa and shore excursion reservations. Seldom travelers may not get enough value to warrant the cost. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. By continuing to browse the site you agree to our use of cookies. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Your butler can also help with in-room parties. [CDATA[ Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. Concierge services to help guests book dining, entertainment, shore excursions, and more. Makes reservations for evening shows and other entertainment options. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. Evening turndown service of guests beds. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. ft.*. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. They also supervise the room steward and makes sure things are done properly. it was awesome. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Luxury bath products in stateroom bathrooms. Plates, glassware, setting up food, etc. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. DECK 18. CC Help Jenn Started June 21, 2021, By Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). That was also fabulous to be able to graze while all 4 of us got ready for the day. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). That's exactly the case with the Amex Platinum card. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. This may be something that is a difference between European standards and American. Part of that service comes with even more perks if you sail in The Haven and Suites. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Minisuite is a balcony room with a slightly bigger bathroom. A line-by-line guide, The 5 best cabin locations on any cruise ship. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Was at St. Johns Bay well over a mile from the ship and as a test used the. Find the right card for you. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. CC Help Jenn The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? If unfamiliar the Daily Service Charges are: $20.00 USD per person,. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. This applies even at Tender ports. //]]>. We've booked a suite next year, a spa suite. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Compare the cost in points or miles to cash, and see which option is best. Therefore, most passengers generally tip with cash. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Many cruise ships don't have any concierges or butlers at all. Retired Asst. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . LauraS Serve afternoon canapes and/or afternoon tea in your cabin/suite. Stay close to them with our convenient connecting staterooms. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. They also. DECK 20. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Overall a very nice experience. Guide and tips to Norwegian Cruise Lines The Haven. A neat chance. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? So just curiousThanks again!!! Hotel. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. Think of it this way. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. If you forget let say your jacket and your in the theater you call your butler. If the ID card is bad it gets worse. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Ours is a mini spa suite by the way, Night night. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. Watch the horizon glide by from expansive private balconies. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. and I hope that NCL doesn't do any tinkering with it. They're pretty spectacular! In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. It's fun to cruise with a butler at least once. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Assists with priority access to tenders to shore. It is a cruise ship not Downton Abbey. Just up the tip. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? first time, my mom's card didnt have her picture loaded when she scanned at security. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. 19952023, The Independent Traveler, Inc. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. The service operates as a dedicated phone line, available . As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Our butler brought a full breakfast to us every morning. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. is director of content operations at TPG. Hey! While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. All Rights Reserved. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. As such, there is no specific guideline on how much you should tip your butler. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) ft.*, the Deluxe Owners Suite pampers up to six guests. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Name of lounge: The Haven Lounge. In theory, a host agency is not liable to clients of a sub-IC for their acts or omissions. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. It was kind of neat. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate.