I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. mobile tickets. Or which among Ticketmaster and Ticketek is a better marketplace to buy tickets from? The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. . 309. There are now 6 discount code, 8 deal, and 1 free shipping promotion. Visit https://marketplace.ticketek.com.au/ for more information. Please let me know if anyone had gone through this issue and how did you all solved it! The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. it works ticketek marketplace fees. Here, you'll have the option to click a button to say you're interested. However, Ticketek Marketplace will enforce that tickets resold are capped at 10%. Their customer service to follow up and right the problems is poor. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? Feb 9, 2023. Although both of them have many similarities, we can still differentiate them based on services and policies. Is that normal? We may earn small commission from the products mentioned in this post. Create an account to follow your favorite communities and start taking part in conversations. are therefore always enabled. Site poorly designed & difficult to navigate. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. They often provide Ticketek vouchers for you to unlock free tickets to watch sports events such as cricket, soccer, AFL, and more. You can also reach out to them through @TicketmasterCS account on Twitter. Lower fees. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Sell tickets directly from your Ticketek Account. Ticketek routinely mismanages ticket processing which should be simple. Version 5.22 B82 R0 I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. This symbol means you're seeing tickets from other fans too. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. I think their website is unclear though so they should fix it, Terrible website. Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. -. Choose your tickets. You will be able to receive notifications from the mobile app when your favourites are coming to town and when tickets are on sale. i had purchased tickets to mix fm concert at sandstone point hotel,the concert was covid posphoned until may 22 2021.I had a printed ticket,When i went to go to the concert i called the venue the day before and was informed that the concert was brought forward to Dec 14 2020 nad had already finished,It was also renamed (sunset sounds).As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid rescheduling. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. I had no idea where to post this, so thought I'd post it here and ask for advice. In my situation, I sold the tickets but the event got cancelled. Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. FIND US AT. There is no customer service centre you can call, just an automated voice call telling you to email. No bad vibes, just money back for any LB. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. Good on You and Good Luck! Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. A Reserve, Section N5, Row D, Seats 18 and 19. aren't issued price. Get paid hassle-free, directly from Tixel. Seven tries before I finally got my second choice of seats. Save my name, email, and website in this browser for the next time I comment. If you click on "Mobile Ticket", you will get to the same link that was included in your Both Ticketmaster and Ticketek offer platforms that are easy to use. Sold my tickets on ticketmaster resale and got my money in the bank within 9 days. Sell tickets directly from your Ticketek Account. These include cookies that allow you to be tickets you wish to list for sale. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. Response then received which simply stated payments processed 10 working days after the event. Wed 8 Mar, 23. No contact phone number any more for issues. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. has links for each of your tickets purchased. The only way to buy one was to ring the number listed on the Ticketmaster website. The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services. Can I purchase tickets at the Box Office at West HQ? It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. I tried calling, emailing before the show, had I had a response we would have made the show. This may vary slightly depending on which delivery method you choose. I tried selling my tickets there and they never got purchased. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. After calling the number and listening to all the preamble, the call disconnected. Marketplace has its own Twitter account you could try, but the only thing that got them morning for me was consumer affairs. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". Marketplace My Ticketek Ticket Delivery. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. Before the final confirmation (in step 4), select the 'private listing' option. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Couldn't be easier. sports, food & drink, arts, festivals, conferences, seminars, and more. These cookies are set by our 3rd party analytics tool, Segment. But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. It seems like ticketmaster is a very dodgy site. View I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". protection to both sellers and buyers protecting fans from scammers and time-wasters. (A .pdf).The transaction was finalised. Safe, Fast and Verified When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . phone and you can see your tickets there. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. Start today. issues and conforming to regulations. Thank you. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. Marketplace My Ticketek Ticket Delivery. When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. I will NEVER buy tickets from this company again! Its a party over here. Always quick, always easy. Sat 1 Apr, 23. I conducted my own investigation & contacted the original vendor, which (to my surprise) confirmed that the ticket was scanned into the venue. If you only have a screenshot (an image file) from a friend, but not the actual link Maybe you can give it a try now and hopefully it works for you. * They also charged me $100 administration fee (for what?!) is not on the list, Anyone know much about the marketplace? 1. . If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! The last step involves you deciding how you would like to get paid for the ticket. A dusty corner on the internet where you can chew the fat about Australia and Australians. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) See Tickets. Yeah same issue here - unable to remove listing. Press question mark to learn the rest of the keyboard shortcuts. Still waiting for payment as at 9 Nov. Find trending events near you. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. So this also means that not only have I paid extra for my tickets, but they may even be dodgy. . . I will never purchase anything with you again. Verification can help ensure real people write reviews about real companies. (Not all concert tickets are able to be sold on this service, for some reason. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. Poor service really. It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). Those who buy tickets with no intention of attending a gig, who then want to sell their tickets at an inflated price through the same bloody vendor deserve every bit of bad karma and difficulty that they seem to be experiencing. Keep in mind that you should make your request within 60 days after the event date. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. Wife tested positive on 13th. Been trying for days. Kids in primary school selling tickets for a school play do a better job. Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller").