It does not mean that you cannot return these items if they do not meet up the requirements provided. Please note that it may take us up to 30 days to fully process your opt-out request. If your fish is sick, it may not show symptoms for several days. Keep them active with hamster wheels and run-a-bout balls. We understand that there are some exceptions. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. * This fee covers return shipping from you to us. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. But of course, with certain terms and conditions. Sierra Fish & Pets was originally opened in 1972 under the previous name . Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. They can also get sick when they come in contact with other fish that are kept in the same tank as them. Not eligible for special shipping offers. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. You will be credited for the same price you paid for the fish. Please tell us your preference by contacting Customer Service. returns will not be accepted. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. Home - PetSmart - PetSmart Fish Return Policy. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. Ellisha has been a freelance writer for over 15 years. You can only return it, and the refund will be processed after approving the request. Just because you get our email/catalogs, doesn't mean you are registered for an account. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. California, USA wildlife.ca.gov Joined July 2009 1,256 Following Shipping restrictions prevent us from selling fuel and/or flammables online. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. Your fish has vitals, but they appear different from those of a human. Although fish are small, they can hold a big place in the heart of their owners. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. Shop for your canine companion here. We are considered one of the top rated saltwater aquarium stores in WA. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. I. (2023 Updated), Does Trader Joes Take EBT? PetSmart does have a warranty on their live fish. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. For livestock purchases: Return procedures for live or deceased animals varies. Free shipping is never truly free. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. Find a Store. The company strictly bans mailing them back dead fish. There have been few complaints about some stores not accepting returns. Looking to enhance you aquarium?? Check with your nearest store via the contact details for confirmation. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. 2023 COLD WIRE MEDIA. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. PetSmart can test your water to find out what kind of problems you may have. (Updated 2023), Why Are Diamonds So Expensive? PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. During this time, you can exchange the fish or request a refund for the value of the fish. For security reasons, we keep a separate database to store web registrations. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. If you are interested in meeting a specific dog, please contact us in advance to find out if. Naturalize your Freshwater tank with Live Plants. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. In the event of a change, a revised policy shall be posted immediately on this website. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. Our policy is to break even on shipping and handling charges. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. If you are a repeat customer they also give discounts:). Hope you can find this article on Petsmart return policy fish helpful. However, like humans, it is important to remember that pets sometimes have health problems. Petco allows returns for all the fish it sells. We are considered one of the top rated saltwater aquarium stores in WA. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. SAVE $10 off $100 with Code: . Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. We base the cost on your total order amount. Stop by an shop all the pet supplies for your dog. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. If they appear completely cloudy or are sunken in, its a sign the fish is dead. No. Saturday 11am - 7pm. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. Choose a category to quickly find the help you need. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. Get any bird the correct bird foods or treat stick. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. (2023 Updated), How Late Does DoorDash Deliver? To carry their product, we have reached an agreement with these vendors to not advertise the actual brand name. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. And the prices you got to be kitten me!! Sierra has decided not to sell air rifles on-line. Enter your order or tracking number. If items are left in the cart for several days and you discover they are removed, they may be sold out. View all return instructions. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton If the fish is sick, you can exchange it for a healthy one. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. (10 Reasons), Why Is Taco Bell So Expensive? All Right Reserved Designed by UNIweb. Sierra Fish & Pets Profile and History . As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. Yes. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. PetSmart fish policy can assist you if you need to return your stray animal pet. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. as the full amount of these methods of shipping cannot be refunded. We are dedicated to provide the very best for pets health. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . Yes, they do. This is another American retailer that deals with pet supplies. Reptile Lighting options for your terrarium or habitat. Please note: item (s) must be new, unused, in original condition and box, including all parts . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? Treat your small parrot with a new bird toy, playpen, or snuggle sack. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Look closely at its gills to see if they are moving in and out. Any item not meeting the condition standards of this policy will be returned at the customer's expense. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. Click the link and write in Sierra Fish & Pets. They also make the return easier by initiating a refund or exchange, according to your preference. Fuel (for lanterns, lighters, stoves, etc.) Amazing Love The Birds and Baby Water Dragon. PetSmart has an interesting return policy for certain products, like aquariums. Does Petsmart Sell Bunnies? Keycode expiration dates can be found in the disclaimer section of each and every email. Must ship Standard Ground within the 48 contiguous U.S. only. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. (10 Reasons), Why Is McDonalds So Expensive? If an "almost gone" label appears next to an item, the sell-out risk is very high. If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. If you can't find your question in our FAQ section, contact us and we'll answer shortly! Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. The store, however, only allows a return for freshwater fish purchased in-store. For live fish and invertebrates, returns and refunds arent offered. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Sierra Fish & Pets. PetSmart tests water for free and will be able to tell you what is safe and what isnt. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Here are the pictures of our most recent kittens up for adoption. It depends from store to store. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. 601 S Grady Way Ste M, Renton, WA 98057-3229. In general, all Petsmart outlets should accept dead fish returns within 14 days. This box shows you an itemized display of the discounts applied to each item and the price breakdown. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. If you think your fish may be dead, check for some of these signs. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. No, Petsmart does not accept the return for fish bought from other stores. The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. But the catch is that the store will only accept it within 14 days of purchase. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable A The phone number for Sierra Fish & Pets is: (425) 226-3215. We carry the best bird foods, supplies, and cages for your feathered friend. See our selection of cat toy, cat treats, or cat furniture. Small pets like Gerbils, Rodents,and varieties. When you buy a fish, you hope to have it for several years. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. (10 Reasons), Does Starbucks Take Apple Pay? Policy. But you dont have to worry about that now. Create the ideal habitat for your reptile by shopping our reptile supplies. Shop all our bird products here. Yes, you can. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. Can Small Animals Be Returned To PetSmart? We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Shop. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. When your order has been shipped, you will receive a shipment confirmation email. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. Shop. We will process your return or exchange after it arrives. Sierra Fish & Pets was originally opened in 1972 under the previous name . That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. Shop here for your small animal products, Copyright 2023 Sierra's Pets Must ship Standard Ground within the 48 contiguous U.S. only. Item was purchased within 60 days of return.