Do you see information for a student who's not yours? These corrections will be sent to the school. Sign up for the latest ParentSquare news, K-12 comms resources, blogs, PD webinars, and more. I'm not a parent! ParentSquare is a simple and engaging platform that is conducive to better communications and deeper engagement with our families. There will be someone who can look up your records and correct the information. However, you will need to register your account in order to participate in two-way communications and to access any confidential student-specific documents or forms. Then there are those whove taken family atmosphere to a whole new level! Only the school or district is authorized to update contact details to maintain security and protect student privacy. Whether you're brand new to ParentSquare or need a refresher on how to make the most of your account, here are answers to a few commonly asked questions from our support articles for parents and students (login required).. For personal assistance or help troubleshooting, please reach out to your school's (or district's) ParentSquare administrator. In the app, go to Account > Preferences from the menu. If you do not see the account you want listed, click Combine Another Account. The school or district most likely syncs ParentSquare with their student information system (SIS), and your language preference in that database is overriding ParentSquare settings. To unsubscribe from text, text STOP to the number sending you the texts. If you are a parent and the school's database (SIS) contains your contact details, you can use your email or phone number to set up your account without the invitation. Click on "Account," then "Preferences," then "Notification Settings.". Is your phone number wrong? The next time you login to ParentSquare, you will be able to access your account using any of the associated email addresses or phone numbers on your combined account. ParentSquare synchronizes with school's internal student information database, containing details provided by families (on forms, during enrollment, etc.). Your account will be corrected when we sync with the SIS. Ask the school's database administrator for help! 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Sonora Elementary School is gearing up to use Aeries Communications Powered By ParentSquare for school-to-home communication, primarily with email, text and app notifications. We encourage you to download the app, as it is typically the most convenient way to interact with ParentSquare. Go to www.parentsquare.com/signin. Once the school updates your contact details, in most cases we automatically synchronize once per day, so the change should be reflected within 24 hours or the next working day. If the teacher or staff don't know what to do, ask them to find the right person who can help you at the school or district. This website uses cookies to optimize your user experience. It takes less than a minute. Is the phone number wrong? You should be directed to the new district home page or your schools new home page, where you can navigate to the page youre looking for and create a new bookmark. Your schools ParentSquare administrator will be able to contact our Support Team to escalate any bugs or complex issues that they are unable to resolve. ParentSquare will translate your message to English. Click Appreciate in your email/app or website to thank a teacher or staff member for a post. Parents who create an account can become more actively engaged in communication by appreciating posts, viewing photos, leaving comments and managing their communication preferences. about Episode 19 - Field Trip! Changes will show in your account automatically, once the school updates its database of record. In those cases, the exact page youre looking for may no longer exist, howeverthe information is still likely on the website. You must include the area code when entering your phone number. For families with Apple or Android smartphones, ParentSquare offers an app to view all communication from teachers, schools and the district. And theyve been having a ball for the past 20+ years! You are trying to register but cant - your email or phone number isnt recognized. The two-way group messaging, private conversations, district-wide alerts and notices, and simple user interface. Stay Connected to Everything from ParentSquare. Your Name Please provide your email and/ or cell phone number. Additionally, program information may be made available in languages other than English. We are excited to let you know that this year well be using ParentSquare to communicate with you at the school, and in your classrooms and groups. ParentSquare is a safe and secure platform for all school-to-home communication. We will continue to work to improve the website along the way,so we appreciate your patience as we make this transition. You wont want to miss these inspiring stories from Rex Putnam High, Seth Lewelling Elementary, Rowe Middle School, and Milwaukie High. If you have unverified contact information, you will see one or more contact cards under, Action Required: Confirm Your Account Information. about Episode 14 - A MOM-umental Influence At 2 Schools! ParentSquare synchronizes with each schools internal student information database. Here is some help for two common login problems: Your login no longer works and you cannot reset your password. ParentSquare allows users to customize their notifications based on notification type, preferred delivery method and time of receipt (digest vs. instant). Its easy to stay in the loop with the ParentSquare app. 2. Is your name misspelled? In this case, a school administrator will first make make the change in the SIS, and it will sync over to ParentSquare within 24 hrs. Note: After you are added to ParentSquare by your school, you will receive school communications even if you have not registered your account. Sometimes users will need to merge accounts together. Activate Your Account Click the link in your activation email/text, or sign up on parentsquare.com or via the ParentSquare app. They also decide whether they want to receive messages instantly or as a daily digest. Why don't I see all of my kids, classes or groups. Enter the phone number that you registered your student with. ParentSquare allows parents/guardians to receive general (non-emergency) messages via email, text, the app or any combination of the three. Episode 14 - A MOM-umental Influence At 2 Schools! ParentSquare synchronizes with each school's internal student information database. Go to the help section in ParentSquare (login required) to find answers in our help pages. Go to the help section in ParentSquare (login required) to find answers in our help pages or to contact our support team. Youll find that pages may be organized a little differently. and enter the phone number that you registered your student with. Once the school updates your contact details, in most cases we automatically synchronize once per day, so the change should be reflected within 24 hours or the next working day. ParentSquare automatically generates an account for each parent, using their preferred email address and phone number. This is called the digest setting. Click your name in the top right to set your notification and language preferences. You are trying to register but cant your email or phone number isnt recognized.