how to dispute ntta charges

The bill was addressed to D&M Leasing at my local address in Louisiana. Start your day off right, with a Dayspring Coffee When I asked them why their website had "bill of sale" as a valid option for a dispute, I was told that only applied to dealer sales and not individuals. More than $21 dollars NTTA is charging for a six mile stretch. To know tolls between any locations across Texas toll roads, bridges or other toll facilities, use Texas Toll Calculator. Sep 22 2021. The criminal offense is only a class c misdemeanor. To dispute this problem as a billing error through this process, you must have sent the issuer your change of address in writing so they had it at least 20 days before the billing period ends. This company called me and claims I drove through a Toll over 30 months ago and is charging me $49 for a $2 toll they say I skipped. Sounds simple but you know it is not that easy. We research all concerns you bring to our attention. Traffic on the freeway was semi lite, following an 18 wheeler and realizing my situation, I told myself it could not be that bad, wrong! They say I am responsible for all of the fees even though this was a computer error. The letter states that its a third notice of non-payment however like I said I have not actually received any of the notices. hkoH|ZZ%jFjU6+!>{!$iIImeav9F(1pDrM$RJe1a-1+KGXJpXFXN+1Y.#V$p%n49C q)bf#* H*Ap,)1sD (%P``QD(`J f (0w!Q,?pReE\W(WS}_.g]TeG7Wl_giVfrryqOIZ"g{p`%(]I f}H )KQUN/iht{U?eaIIEwlZ]CV7lv]Dtf{tDG=s8[gQ,|\W]6KJ*2l >t35X_|CF0FnPOk,W&K!a2e>eu|n& .BE)Wxu\Qep,tjh.n>Vu4}mG2KCV+Rz5UOK LW`XO`[4{NXO>|/Y5J? *^$!OK{?N+Am1p(. How to dispute NTTA charges? I never received a first late notice and NTTA did not charge my ZIPCASH account for that toll. Do attach relevant documentation(s). The North Texas Transportation Authority (NTTA) maintains the operation of toll roads in North Texas. The license plate number listed on the bill is PGP-3495 Texas and the vehicle is a 2021 RAM 150. I want information on how to check for outrageous toll charges in advance of a trip. Under the National Consumer Assistance Plan, toll authorities will not report unpaid toll accounts on credit reports. This will surely increase the credibility of your complaint. Cancel the bill that I received. I hired a Notary to meet us and all parties signed a Bill of Sale. Desired outcome: I called again 1/8/2022 and spoke with Stephanie, she noticed that yes, in fact the vehicle is no longer under my name. The supervisor assured me I was paying for both the Zip Cash and Tolltag. Mar 01 2023. Reimburse the discount of $4.84 as promised. Not long after they charge me $600 - when I went to investigate I see the error. They are scammers & they only toll authorities I ever have a problem with please be aware dfw ntta is scammers & I will get a lawyer if needed. I disputed a toll charge in writing, they responded and the very day they sent the letter I paid the toll in the form of a check because I couldn't access it on line due to temporary tag on the car. Good Friday - April 7 & 8 The NTTA says that the invoices are sent to the listed address in government records and that the vehicle's owner is responsible for updating the registration. By phone: 469-801-3662 Now because NTTA took my car off my account of their own accord I am being charged by Kansas a total of $46. Charge a decent rate. How can this be? Usually, there will be a straightforward and user-friendly way to dispute a charge over the phone, on the web, or through their online banking app. I research the plate on my own and find out it's a 2010 Ford F150. Staring in Irving the toll is $6.85, then $21.00 from industrial to 820, then $10 from 183 to 35 in fort. W. The exact process for this will vary depending on who issued the card. These two steps must be done simultaneously in order to resolve both the civil and criminal portions of the case. Some agencies may require you to pay a fee or deposit when you request a hearing. The NTTA says it's an issue with the Tx Tag department. So if they charge at $40 increments they are charged something like 30-40 per $40 versus 20-30 per every $2 toll charge. When you receive your ZipCash bill in the mail, you have two ways to opt-in to electronic billing: 1 Scan the QR code on your bill with your smartphone Or 2 Visit our Online Customer Service Center to enter your ZipCash Account ID and the unique PIN found at the top of your statement I also have a valid toll tag and a ZIPCASH account with money in it. Under Texas law you may be able to dispute these charges if you meet one of the following criteria: The NTTA says it's an issue with the Tx Tag department. To ensure equitable payment from all toll road users, the NTTA offers the lump sum payment option or an extended payment plan outlined below. As far as I know the only functional difference is that TollTag works at the airport and TxTag does not. How can I avoid tolls like this in the future? For your convenience, we offer online customeraccount management24 hours a day. The Ombudsman will respond in writing regarding the disposition of your concern. They should have to prove they have contacted the people they "claim" and cannot prove they have reached out to. I incurred an NTTA toll in mid January, but never received a bill by mail. Charles Evans says he received a bill for $518 for about $18 in tolls. Report a Roadway Problem -@email Business Diversity -@email They admitted they never called, or emailed me. NTTAs efforts are overseen by a nine-member Board of Directors. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Project Communications -@email [1] Getting to know chargebacks. 9 hours ago How to use NTTA's Payment Locations: Select either the NTTA, TollTag, or ZipCash tab to see the payment location sites. . This will put people out of business. They probably do this because they are charged by their merchant processor per transaction. Who is exempt from paying tolls in Texas? I never received a letter, nor was it ever charged to the card I have on file linked to my toll tag. As long as your account is active and current, you should be able to resolve the problem by associating the toll bill assessed with your active account. Archived post. 214-224-2488| ntta.ethicspoint.com | nttamobile.ethicspoint.com. To discuss your NTTA failure to pay tollway ticket with our experienced NTTA ticket lawyers, call 214-321-4105, http://planotrafficticketlawyer.com/wp-content/uploads/2017/06/NTTA-Ticket-Attorney-In-Plano.mp4, Get A Lawyer To Defend A Ticket From The NTTA, Hire A Lawyer To Defend A Ticket From The NTTA, Lawyers That Defend Failure To Pay Tollway Tickets, How to Protect Your Record From Speeding Tickets in Plano. I asked why would they do that? Meanwhile, I BET MY LIFE they have already researched and sent NOTICE OF NONPAYMENT to the fees associated with this vehicle. Reports are accepted via phone or online at anytime 24 hours a day, seven days a week. For example, the San Joaquin Hills Transportation Corridor Agency in California allows you to contest a violation either online or through the mail. Fact #3 - I was not in the Dallas area in the month of July. How to Dispute a Toll Road Violation: 13 Steps (with Pictures) Driving Vehicles Toll Roads How to Dispute a Toll Road Violation Download Article parts 1 Scrutinizing Your Notice 2 Registering Your Dispute 3 Requesting a Hearing Other Sections Related Articles References Article Summary Written by Jennifer Mueller, JD Texas state senators are. The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. After living here from almost three years, I've started to figured out that the NTTA (North Texas Toll Authority) is pretty unethical in their billing practices. All was good until August when I received a bill from NTTA for toll transactions the first 30 days after the sale. This 2011 Honda CRV no longer belongs to me. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. How to Dispute Billing Errors To take advantage of the law's consumer protections Write to the issuer. Claim it and get a lot of features. I didn't mean to but was in it any way, then I got a $29.19 bill in a 3minute time line. Yg$e@iQ*L j7$)f`d?H(6L? wikiHow is where trusted research and expert knowledge come together. Stick the tag to the windshield in the proper location, pressing it flat. Fill in and submit and we will get back to you. So I decided to get the toll tag. After driving 170 miles on the Kansas Turnpike and paying only $14.00 and change I got stuck in this hell hole. NTTA gets to collect on all the ridiculous late, admin, and whatever else fees, and TXDOT gets the money from all the citations that are wrongfully issued. Delivered 8/6/22 @ 10:05 am I havent been on the toll road for three years, and Im the time since the registration block was placed on my account, my car was in the shop and not being driven AT ALL because it was broken. You usually can remedy this situation by checking and updating the status of your payment account. Meaning I NTTA took out $10 from my account for usage on a car I do not own. With about $9 billion in debt secured by future tolls, NTTA confronts a . To make a long story short; I recently had to move from Chambers county to Tarrant county and did not have access to my mail for several months. You don't know the difference between chargebacks and refunds. Find out the toll facility whose tolls you want to contest and contact the corresponding authority: As Texas allows some out of state toll passes, you will have to contact the concerned authority for contesting their toll violation: TollGuru is a product of MapUp and reflects our mission to serve businesses of all sizes. I called June 24 and provided both the regular toll tag account information and the Zip Cash bill information. This happened twice that the person I was talking to said they resolved by bill problem, only to be sent notice of non payment 30 days later with $80 fees attached to a $66.50 bill. https://www.ntta.org/Search/Results.aspx?sq=1&k=Pay%20Zipcash%20Bill&r=, How do I pay my ZipCash bill online ZipCash Invoice 972-818-6882 or 817-731-6882 972-818-6882 817-731-6882 All ZipCash tolls and fees listed above in 2nd . Submit a complaint and get your issue resolved. Today (Sept 12th), I received a "First Notice of Nonpayment" from NTTA. Amount of transaction. 1 villain in the life of The Watchdog was the North Texas Tollway Authority. On 10/24/2022, @ 16:02:57 and 16:05:59 this occurred. Copyright 2023 NBCUniversal Media, LLC. Go to https://www.htallc.com/tollpass to access the Highway Toll Authority website and choose National as your rental agency. Once on the site, in the lower right hand corner, you will find an option that states 'View Receipt and Online Payment Options.' Choose a day and time that best fits your schedule, and provide your contact information. I have called various people, noone was willing to let me speak to a manager. Fact #1 - I have lived in Louisiana for over 6 years. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of North Texas Tollway Authority [NTTA], Featured North Texas Tollway Authority [NTTA] complaints. Billing and account questions, or how to get a TollTag, can be answered by the NTTA. Desired outcome: Ripoff Report on: NTTA - Ntta north texas tollway authority billing scam mailing. Which is the best romantic novel by an Indian author? Your notice should include an address or other methods to register your dispute with the proper authority. I have an existing NTTA toll tag account. Your issuing bank will often give you a provisional credit for the disputed amount, and the dispute will progress from there. Enter information about the transaction as prompted. Share your photos and videos with others to prove the truth of your words. Exactly right. Keep copies of your dispute letter and enclosures. The next day I called NTTA and asked if the toll tag covered tolls in Oklahoma and Kansas and was told that it did. I come back from vacation and i have collection bills! Explain your situation, and ask for their intervention. Desired outcome: ZipCash customers with invoices can pay through the online Customer Service Center, through the mail, in-person at an NTTA Customer Service Center, by calling 972-818-NTTA (6882) or visiting a participating Regional TollTag Partner location.. Is NTTA owned by China? In the interest of public safety, law enforcement and emergency vehicles are toll-exempt on all state toll roads. Reimburse me for the Kansas charges. The next step is to let your credit card issuer (or bank, if the charge was on a debit card) know that you'd like to dispute a charge. Thus, it is possible that you only have a few days to request a hearing, depending on how long it took for you to get the notice after it was mailed to you.