Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Find your state-specific qualifying information here! BROADBAND DATA. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. EnTouch Wireless Get a free smartphone from EnTouch Wireless. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Updating your ZTE Software Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. B09. This review was chosen algorithmically as the most valued customer feedback. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. MyAccount is a website which allows you to maintain your broadband internet account. Divorce decree or child support document. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. GSM coverage required. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. Please refer to enTouch Wireless Terms of Service for more information. Text messaging and data rates may apply. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. conference, chat lines, and premium numbers) are not supported and may be blocked. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Lifeline plans and benefits may be maintained without enrolling in the ACP. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Taxes and fees included with service plan pricing. You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. Offer not available for existing enTouch Wireless customers. Lifeline plans and benefits may be maintained without enrolling in the ACP. Receives Bureau of Indian Affairs General Assistance; Participates in Head Start (only households meeting the income qualifying standard); Receives Tribal Temporary Assistance for Needy Families (Tribal TANF); or. Why Register for MyEntouch? Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Call: 866-488-8719 Emergency Broadband Benefit (EBB) Program Emergency Broadband Program (EBB) Terms & Conditions Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Click the Edit account button by the email address whose password you want to change. 3 consecutive months' worth of your most current pay stubs. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Divorce decree or child support document. enTouch Wireless reserves the right to block calls to any country or international number range without notice. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Black Wireless: Account number is the SIM card number (usually starts with "89014"). Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Click here to check coverage in your area. Your household can receive only one Lifeline and one ACP benefit. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. To confirm that your phone is unlocked, you can dial *611 from the device or call Verizon's customer service at 800-922-0204. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Pick your new T-Mobile plan and phone, either online or in store. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. . You will receive great, reliable service! You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. Please enter your username and password to access your account. OUR FACILITY. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Only eligible consumers may enroll. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. 2021 ENTOUCH, ALL RIGHTS RESERVED. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. PIN: Go to your online account. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. *All forms of ID must be valid and used before expiration date. Taxes and fees included with service plan pricing. Enroll Today. For additional information about broadband speeds, visit, https://entouchwireless.com/internet-transparency/, Customers may have one ACP and one Lifeline benefit per household. Online Account Access. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Notice letter of participation in a qualifying state, federal or Tribal Program. These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. Offer not available for existing enTouch Wireless customers. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. Username Password Log In Forgot your username or password? BROADBAND DATA. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Copy of last year's State or Federal income tax return. Tell Customer Support you want to Port your current phone number to your new phone. Simply complete all fields below to get started. Your Email Address *. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Please see the full Terms of Service for additional information. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). To reset your settings to default, choose your device manufacturer below. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . Video typically streams in SD (480p). THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. The ACP monthly service and device discounts cannot be transferred to another household or individual. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. You can find your account number in the following places: On. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. If you want to apply for ACP service only, please call 888-294-9465. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. You can also opt out of data. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Promotional offers may be modified or withdrawn at any time. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Assurance Wireless has an average consumer rating of 2 stars from 156 reviews. Power On the phone. Featured review. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). You must use your phone to continue to receive service. Want to bring your existing phone number to your new enTouch phone? Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. Create an Account Access and manage your account with ease, all in one place. Ticket Type *. After 30 days of non-usage you will be de-enrolled in the program. Required fields are marked * Before you post your comment. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . All prepaid minutes and payments are generally credited instantly to a Verizon account. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Customers may have one ACP and one Lifeline benefit per household. conference, chat lines, and premium numbers) are not supported and may be blocked. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. If you are going to ask "how do I get a cell phone?" go here instead. You will need to supply either a credit card or PayPal information. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. Data usage requires a data-capable device, and is subject to our Acceptable Use Policy (AUP), available in our Terms of Service. Customer's Account Number *. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. Build numbers are: B06. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. ENTOUCH Smart Building Solutions. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Account type. An eligible household is limited to one monthly service discount and one device discount. *All forms of ID must be valid and used before expiration date. OFFERS MAY VARY BY STATE and service may not be available in all areas. Special Offers; Enhanced Whole Home WiFi; Wireless Home Sound System; Digital TV. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. conference, chat lines, and premium numbers) are not supported and may be blocked. Copyright 2023 enTouch Wireless All Rights Reserved. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Offer not available for existing enTouch Wireless customers. Copyright 2023 enTouch Wireless All Rights Reserved. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Notice letter of participation in a qualifying state, federal or Tribal Program. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. An eligible household is limited to one monthly service discount and a single one-time device discount. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. TruConnect's free wireless plans just got better with Amazon Prime. We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. Unemployment/Workers' Compensation benefits statement. Unlimited does not mean unreasonable usage. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. There are no fees associated with this change. Unemployment/Workers' Compensation benefits statement. . KEEP THIS INFORMATION HANDY. Specialties: This location is closed to the public. Our standard terms and conditions will apply. OFFERS MAY VARY BY STATE and service may not be available in all areas. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. *International Calling is Limited to unlimited landline and cellular calling to certain countries. You can apply your ACP discount to any available enTouch Wireless service plan. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. Taxes and fees included with service plan pricing. They apologize. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. An eligible household is limited to one monthly service discount and a single, one-time device discount. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. An eligible household is limited to one monthly service discount and one device discount. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Mar 24, 2021 1:00 am EDT. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. Step 4: You will be prompted to enter your pin. SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation with Q Link chat. All you need to do is ask we make it easy! It will go through a complete power cycle. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Lower speeds may affect audio and video streaming, access to certain websites and content, or use of available applications. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. Your Name *. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Notice letter of participation in a qualifying state, federal or Tribal Program. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Promotional offers may be modified or withdrawn at any time. International calling does NOT include text messaging, picture messaging, or video messaging. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. Lifeline Assistance Programs. ACP is a federal government program operated by the FCC. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. enTouch Wireless reserves the right to block calls to any country or international number range without notice. You can apply your ACP discount to any available enTouch Wireless service plan. Social Security benefits statement. Note from ENTOUCH CEO: Let us join you on your journey. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. 3 consecutive months' worth of your most current pay stubs. These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. enTouch Wireless customers can stay connected to friends and family abroad with FREE international calling to countries including Canada, Mexico, India, UK, and more!*. Subscribers in states other than California who subscribe to a combined non-tribal Lifeline and ACP service offering and later transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 1000 minutes, 500 texts, and 100 MBs of data at 1Mbps. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. The ACP monthly service and device discounts are non-transferrable. Do not enter any dashes or hyphens. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Copy of last year's State or Federal income tax return. Our standardterms of serviceapply. Your account number can be found in the top right corner of any bill or by logging into your online account. Most individuals who qualify for Lifeline also qualify for ACP. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com.