by mega317 Sat Feb 02, 2019 1:20 pm, Post Many ebay buyers will claim INR if they got an item with no tracking, because they know they will win the claim) kingu42 3 yr. ago Amazon Package Sent to the Wrong Address? Now I am abroad and the parcel shows as delivered. Reasons for this are many, and solutions are few. Added further information here as it can help other buyers/ sellers avoid getting scammed. The USPS has been pretty unreliable here lately so I'm sure it's their fault. I checked my porch within 10 minutes of the email being sent originally. by nguy44 Sat Feb 02, 2019 5:02 am, Post 1839-1866 O HALF DOLLAR Seated Liberty NGC SHIPWRECK - D5 $ 99. It was marked as delivered at 6:30 pm. Despite 2 separate ebay customer agents approving my refund, today I received an email asking me to obtain a proof of non-delivery from royal mail within 30 days to obtain a refund. I requested the seller to despatch it ASAP, as I was travelling abroad in 10 days. In any case, RM cannot send the receiver (me) any written communication firstly as per the policy published on their website and secondly because the parcel wasn't addressed to my correct address, meaning I cannot be the receiever. Strongly suggest folks invest in a video doorbell (with motion detection) or some type of motion sensitive light/camera trained on the front door. 30-01-2014 RM say this is because the sender used 'signed for' without tracking. 26-06-2019 05:09 PM, "In response to your claim, the seller has provided proof of shipmentindicating that the item was shipped to you. While for buyers on EBay, there are the steps you can take to try and track it down or ask for your money back if your purchase gets missing. Ask their neighbors or other residents whether they might have picked up the package by mistake, Visit the nearest USPS location and fill out a request form, File an online claim on the FedEx website, Contact FedEx customer support by calling, By going to the UPS Billing Center and selecting, Pick the courier responsible for the package, Answer a few simple questions and hit submit. on You have to wait to see if the shipper can locate your insured package. If tracking information shows item lost, refund the buyer . Irregardless I will not be using PayPal for any transaction in the future as it clearly does not have the buyer protection it advertises . What are the most valuable 3 cent stamps?. Avid user of forums on variety of interests-financial, home brewing, F-150, EV, home repair, etc. Shipping services sign contracts that I'm guessing include penalties if they don't meet certain on-time rates. As mentioned previously I bought an item got sent a different inferior I price my stuff low so I can ship with stamps, is that why ebay is holding my money? So much so that this has created a problem with dishonest "item not received" claims, where even the USPS proof of delivery is not sufficient evidence for eBay to side with the seller. I contacted multiple times to say it is the wrong address. Usually buyers are given multiple shipping options, free or cheapest shipping which is Only tracking. 10:11 AM. by go_mets Sun Feb 03, 2019 3:48 pm, Post If not, you need to go to the PO & speak to the Post Master. Using one of those two services will ensure that you have done everything possible from your end to ensure the buyers package is en route to the address the buyer provided. We encourage you to continue to work directly with the seller toamicably resolve this matter.". by dziuniek Mon Feb 04, 2019 7:15 am, Post I purchased an iPhone on ebay (as it was out of stock elsewhere). - edited There is no two items showing on a large computer screen, such a waste, the Condition: Very Good. In those instances the item arrived the next day. They pulled a "cannot deliver, unsafe, no one home" game once, I called her, said I am in my home office looking at my mailbox. If however the system indicates, that your driver completed the delivery and received a signature then it is possible that some neighbor or nearby resident signed for the package. Post Plus get a receipt from USPS. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. To get a refund with DoNotPay, you should: We will automatically send the claim to the couriers claims department. You will receive the item as described above, and the cover you can see in the picture as is. Also, as per eBay's ask, I contacted RM via phone and they confirmed the parcel was delivered in Durham and the address on the parcel did not match my address. In the same way, this is the easiest scenario to address. Only advise them to open a case with the delivery service. Not only is this helpful for the buyer, it usually reduces anxious messages to the seller concerning the location of the item. If the item shows as delivered, the buyer should initiate a query to Australia Post. This was the 1st iphone they were selling. Privacy Policy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you use DoNotPay's Burner Phone and Virtual Credit Card products, you'll never have to supply your real info to random companies again. by El Greco Sun Feb 03, 2019 3:17 pm, Post "In response to your claim, the seller has provided proof of shipment, indicating that the item was shipped to you. Some buyers just don't understand the rules or really don't read them. It's only been there I'm out of ideas, sorry. 'Durham DO' is a delivery office and not the final destination so check with RM where the package has ended up. by corysold Fri Feb 01, 2019 3:54 pm, Post While the pressure is not dangerously excessive in an M1, PPU like other domestic ammunition companies, addressed this pressure issue by developing a round that duplicated the original 30-06 M2 GI spec loading with a powder similar to IMR 4895. by ResearchMed Fri Feb 01, 2019 5:59 pm, Post 05:22 PM. You will be able to file a missing package claim within 60 days from the mailing date. There is nothing strange in the sellers listing. Copyright 1995-2023 eBay Inc. All Rights Reserved. 11:48 PM. However, you still have to give room to allow for postal errorafter all, none of us are perfect. Here are few steps to consider: To start the process, you can contact the seller directly, but you have to wait until at least three days past the estimated delivery date. Heres how to track the package, depending on the carrier service: Once the buyer tracks the package and confirms its still on the way, they should: If the eBay buyer still cant find the package or sees that it was delivered to the wrong location, they should file a claim and get a refund from the courier. The seller replied promptly and asked whether my address was correct (it was) and whether I've a video cam to support my cause (No). Also, the delivery location, why the seller didin't use special delivery (or at least some form of tracking) for such a valuable item and why they aren't willing to share the serial number is beyond my understanding (they should at least report it to police and block the phone if it is stolen). on For sellers on eBay, one sure way to protect yourself is to use eBay or PayPal shipping labels. We have helped over 300,000 people with their problems. Most of our Prime packages arrive in 4-7 days, but they are usually marked as delivered within the 2 days by USPS. Should I appeal this through ebay or just dispute the transaction via PayPal or my credit card? Check the places where the courier might have left the parcel, such as their backyard, garage way, porch, etc. All she provided was the tracking number. I placed an order on 16th july 2017 and paid an amount of 27499. Even ebay customer care admited that my shipping number is not trackable so i sho. USPS Package Tracking Not UpdatingWhats Wrong? I've been following the progress all along and today the on a half blank page . by iamlucky13 Fri Feb 01, 2019 6:49 pm, Post This tends to involve providing proof of the items value (a PayPal transaction record is one example of evidence) and a copy of the original shipping receipt. or RM's and in both cases I should not be penalised for it. I think more often than not eBay will side with the buyer in this situation. few days?? The USPS tracking number says delivered, but in reality the package is in a big bin down at the local post office. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? dresses on one listing. by THY4373 Fri Feb 01, 2019 5:07 pm, Post by htdrag11 Mon Feb 04, 2019 2:56 pm, Post have looked into it and sided with the seller on the basis of hygiene This guarantees that PayPal will take more trouble to check the facts, as it is damaging and expensive for them to have decisions reached against them by the ombudsman. Note that if the seller doesnt offer delivery confirmation, doesnt provide a resolution or you simply dont receive a response in that time, you can ask eBay to intervene. I also work from home and can see the mailbox from by desk and I have seen "delivery exception" errors that were along the lines that I wasn't home (I was) or that my mailbox was full (it wasn't). I feel like she's trying to push this issue awayShe posted via Prepaid satchel with tracking. by alex11 Fri Feb 01, 2019 5:51 pm, Post A neighbor may have picked it up, so it is worth asking around before you contact USPS. 26-06-2019 This is an original Oster replacement part. I don't think it was misdelivered, I think the seller sent it to a mate in Durham, but that means they get nowhere near the seller protection offered by the MBG. We had the same mailman for 25 years, now it's a different person every time I see them and they all remind me of Newman on Seinfeld. 31-01-2014 - Seller sent something else such as a letter, the postie put it in my postbox and signed for it themselves (any parcel larger than 1cm thickness won't pass through the letterbox, so no way they can force in a boxed iphone). 02:15 PM. Quietly & calmly explain what has happened & ask them to either retrieve the parcel or open a compensation claim based on wrong delivery from their distribution centre. Mark as New; . Open a paypal dispute for item not received and escalate to a claim. Our address is 7940 S. Valley View Blvd, Suite 100, Las Vegas, NV 89139 All pick up items must be retrieved within 14 days from the date payment was recorded. First thing you should do is look at the tracking on the RM website. If you still draw a blank then you have a problem because if you open a case for non-receipt, the seller will simply enter the tracking number and eBay will see that the parcel has been 'delivered' - you'll lose at that point. Marlin 336 RC 1967 made JM Marked pre-safety Gold trigger 30-30 Description: This is a very nice 1967 made Marling 336 30-30. . eBay Item NOt Received - but DELIVERED. Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. The Hi everyone, first time I've had to use this forum. Topic Author. - I have already provided them with passport stamps etc. by El Greco Mon Feb 04, 2019 11:41 am, Post The buyer is entitled to a full refund. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Here's how to track the package, depending on the carrier service: - When I did not receive the parcel in time and wanted to open an ebay case, the seller advised against it and wanted sort out on their own.- After I opened the case, the seller escalated it to ebay support and wrote "they are sending another iphone 14 pro max 512 GB as a goodwill gesture but not offer a refund" really? on When a buyer opens an 'item not received' request, the first thing a seller should do is check the tracking information. We use the info you provide to send a claim for youall you need to do is complete the following instructions: We send your claim to the USPS claims department, and you are all set! And stays Therefore, I find eBay's stand here unfair. If the item was sent 'Signed For' and you put the tracking number into RM Track and Trace, you will be able to see a map of where the item was delivered to and the GPS co-ordinates, irrespective of whether you were the sender or the recipient (or anybody at all for that matter). cannot send me item as is out of stock. 31-01-2014 Twitter working on capability for verification code via WhatsApp Twitter is reportedly working on the ability to fully allow users to receive verification codes through WhatsApp, similar to receiving text messages. eBay are being useless here. on Item specifics. Experienced eBay sellers and buyers, helping other users with all things eBay. How Ship Your First EBAY Item As Seller (Bulk Shipping Add Tracking Label Sold USPS Cheapest Way) Ebay Inventory Api Tutorial in Postman How to Create & Sell Digital Printable Art? .not sayin' they use one for flying of course. ______________________________________________________. The USPS service in my city is horrible in general though. Enjoy learning & passing on knowledge. When . sending it back from where he purchased i Last week I'd been disliking going to the purchase history screen for This item: TACFUN All Steel M14/M1 Rear Handguard (Clips) Removal and Installation Pliers Tool $29. It seems to me that your issue seems to be with Australia Post, and not the seller, yet you have left them unfair negative feedback,and smashed their DSR's. using the eBay app. I would RING Paypal (after the tracking check) and ask to talk to a supervisor. This happens with virtually every package we order from Amazon, I can all but guarantee it is your local post office. the code. com A+ (1638) Add Favorite Seller Seller's Other Items Used Condition FFL is not required Ask Seller a Question Watch Immediate Checkout - Credit Card 3% Credit Card Fee Current Bid $0. Copyright 1995-2023 eBay Inc. All Rights Reserved. I ordered off of Ebay and USPS marked it as delivered within 2 days. In addition, right before gearing up your detective skills to work, review the email correspondence you have received from eBay and PayPal to ensure the address is correct on both sites. I wasn't allowed to place my bid as it said that I had reached my Do You Need a Business License to Sell On EBay? by htdrag11 Fri Feb 01, 2019 4:30 pm, Post If as a seller you used either PayPal or eBay shipping labels, this should not be the reason. DoNotPay will take the burden off your back and do the job on your behalf! I'm too frusrated right now. Please, could genuine, experienced sellers and buyers advise? BTW, it was never sent. We'll also help you do boring tasks quicker or take care of them entirely on your behalf. The seller does not have any liability for the missing item. Maybe the recipient didn't have a broomstick handy crow.. https://www.perthnow.com.au/news/offbeat/australia-post-worker-throws-package-on-roof-offers-ruthles on However, it would be a good idea to ask the buyer to: Note that eBays policy on missing items is explicitly clear buyers are entitled to a refund under the Money Back Guarantee. Winning bid: 0.99. by mega317 Fri Feb 01, 2019 4:14 pm, Post You bought something that didn't actually exsist. We have helped over 300,000 people with their problems. one. As for the packages sent with Priority Mail Express, if they dont reach you within two days from the mailing date, you can request a refund. The buyer cant mark the item delivered. I have gotten to know almost all of my neighbors, in part, because we are constantly receiving each other's mail and re-delivering it ourselves to the proper addresses on our street. As an eBay seller, theres nothing worse than getting informed that the item you sent hasnt been delivered, but the delivery status says the opposite. RM advisor confirmed that "the delivery was made by Durham Delivery Office in Durham and not Ashford. Seller despatched the 1250 phone using Royal Mail Signed For and not special delivery or tracked 24/48 hours. Normally, in cases of non-delivery you can try your payment provider for help so it is important to double check that the phone was not correctly delivered. eBay item number: 314026344266. Thanks, desperation makes one take silly risks!!! The shipping duration was 2 vs. 3 days. Porcelain Microwave and Dishwasher safe 3 Dinner - 1.5inH x 11inW x 11inD 4 Salad - 1inH x 9inW x 9inD 4 Cereal - 3inH x 6inW . It was a lot of money and I want to know what I should I requested to have the negative feedback removed and eBay claims calling me a scam artist and falsely accusing me of selling faulty products is not a legitimate reason for feedback . $66.60. Seller without shipping insurance will likely find themselves out of pocket for missing item transactions. Hence I wanted to argue that RM shouldn't have delivered to any address (right or wrong) since the receiever wasn't available to receive it. The easiest way to resolve "item not received" requests is to provide tracking details showing the delivery address and delivery date of the item. I bought a fairly expensive card off of Ebay. If as an eBay shopper you made a purchase on eBay a month ago, and you have waited and waited for it to arrive but you have finally contacted your seller, only to be told that it was delivered weeks ago, only it wasnt. In any case, could you please share the link where I can see the GPS coordinates/ map? by Teague Sat Feb 02, 2019 12:11 pm, Post Y This could have happened because the sender did not even add a full address on the parcel, only the street name and postcode (no property number etc). Usually, they will also give you written confirmation of mis-delivery. Check if it was delivered to the wrong address. eBay will not rule in your favor. Hey guys, I'm at a loss as of what to do. Explain your side of the story and see if you can get the decision reversed. Section S12.1L of Paypal's Australian User Agreement states that Buyer Protection for items not received is eligiblewhen the seller doesn't provide proof of postage, that is when the buyer does hold proof of postage, a buyerdoesn't meet the eligibility criteriafor protection against items not received. The seller is reliable and I've purchased from them before without any problems. Any items returned without a RMA number will be refused. by htdrag11 Sun Feb 03, 2019 3:44 pm, Post Item marked as delivered but never arrived. There, you will click on the Purchase history link on the left sidebar, locate the item in question, click See request details, followed by Ask eBay to step in. eBay will then review the case and respond within 48 hours. What am I to do now? Otherwise I might consider suggesting a partial or even full refund if I was feeling generous and I believed them that the item didn't arrive. I immediately emailed USPS and the seller, including tracking number. The 35th Anniversary Collection. Learn more - opens in a new window or tab. I called AusPost and they told me to tell the sender to call them. Because the seller was able to, provide proof of shipment, we cannot reverse this transaction or issue a, refund. The seller will have to prove postage to your address. by Rupert Fri Feb 01, 2019 3:56 pm, Post This is just annoying that RM won't give me any written confirmation as per their policy and eBay still want me to get a 'mis-delivery' confirmation and not the seller who's error this is. In hindsight, it's not worth the risk. 26-06-2019 Cookie Notice If they got tracking, provided you and eBay with tracking, and it is marked as delivered, that's it, case closed. But once a buyer sends an item not received request, sellers have 3 days to respond and resolve the issue with the buyer. after my own ' investigation' I was able to p Hi I have recently encountered problems bidding near the end of auctions File a Claim! doesn't happen again. Like others I am pretty sure the PO is playing games to meet their metrics. I was returned my item but ebay closed my return request.I want to eBay item not received but says delivered? Report all delivery issues via the USPS website. TNTGolfcar. Also, why the seller always found new reasons not to share the serial number. More often than not, when buyers and sellers find themselves at odds over whether a package was ever delivered, it is the shipper that is to blame. Whatever you decide, well present you with the easiest method to do so! 26-06-2019 Wasn't allowed to put a bid in for a van I wanted to buy. Available for both RF and RM licensing. link on ebay. by stoptothink Fri Feb 01, 2019 4:41 pm, Post That's the argument the OP needs to have with eBay, not proving they were abroad at the time, which is actually irrelevant. Use our app to draft documents and contracts, get them notarized, or send them using an online fax functionality of our app. eBay is another place to look for open-box items, but you'll want to shop with care. Unfortunately the seller was a nightmare, insisting that the We have a great USPS carrier, same one 5 days a week. Its not uncommon for packages to get delayed, lost, or stuck in transit. item was delivered. Get Your Money Back in a Snap, Why Is Amazon Delivery So Slow? 05:23 PM. USPS used to be fairly dependable, now it's hit or miss. How much oil does a 18hp Briggs and stratton twin ll hold? 26-06-2019 Keep working with the seller. (Not Ebay). Thats the thing i didnt buy tracking, i sent the item on monday and she got it tuesday/wed. 10:16 AM, I agree with what fellow members have already said, I know what I wish I could say, but I won't, on As long as tracking shows delivered your money will be released soon. Since there is no tracking info other than 'accepted at post office' and 'delivered' there are several possibilities -. Is Getting a Refund for a USPS Late Delivery Possible? Details aboutTOYOTA Mark X 2004 DBA-GRX120 Left Side Mirror [Used] [PA42158366] TOYOTA Mark X 2004 DBA-GRX120 Left Side Mirror [Used] [PA42158366] No additional import charges on delivery. I tried to google this, but couldn't find anything. I will now speak with ebay customer agent to ask them to look into tracking details so that they can refund me. Tip. I am suspicious that the seller is fraudulent here. Item marked as delivered but never arrived - The eBay Community Hi All :) I purchased a handbag and it's been marked as delvered on Monday but it did not arrive with my Monday parcels. What to Do as a Seller When EBay Item Says Delivered But Never Received Note that buyers have up to 30 days after the estimated delivery date of an item to report it missing on EBay. a morning and I'm already sick of having to fetch my mobile phone to get have never seen before. You can start by submitting an Item not received request. - Mark Twain. 05:30 PM. It's still not here yet. by michaelingp Sat Feb 02, 2019 12:09 pm, Post Second, not sure where you got your info from. You are in the control group. Just wait. find any useful information.Only "go to Purchases page". The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. by htdrag11 Sat Feb 02, 2019 11:46 am, Post Amazon Package Sent to the Wrong Address? View related content below. I would also be leaving neg feedback as the seller is not doing the right thing in locating the item and opening a complaint via Aust Post, on Blog Home Uncategorized ebay item marked as delivered but not received. According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. AU $16.05 to AU $25.36. If this is the case, it is still the buyers responsibility to contact the postal service for an insurance claim. We would like to show you a description here but the site won't allow us. A package sent with Priority Mail has to be delayed for five or more days to be considered missing/lost. Now I am abroad and the parcel shows as delivered. 01:37 AM, on Good luck! How to Become a Highly Paid Instagram Influencer, 50 Best Drop Shipping Business ideas & Opportunities for 2023, 50 Best Social Media Business ideas & Opportunities for 2023, How to Become an Instagram Model or Influencer and Get Paid, How to Make Money Taking Surveys Online Without Paying a Dime, 50 Best eBay Selling Tips & Tricks for Beginners in 2023, How to Start an Internet Marketing Home Based Business in 17 Steps, How to Start an Etsy Shop Business in 27 Steps, contact the postal service for an insurance claim, insurance claim with the shipping company, Check with other household members that they did not forget to mention a package arriving, Make a thorough search around the outside of their house to make sure that the package was not left in an unusual place, Ask neighbours whether they have received any packages on behalf on someone else, Contact the shipping company to request more details about the delivery, File a police report if they suspect the item was stolen. In some cases, if your neighbour received your mail by accident, they will bring it to you. 11:00 AM. The Bogleheads Wiki: a collaborative work of the Bogleheads community, Local Chapters and Bogleheads Community, Re: eBay Item NOt Received - but DELIVERED. Made from military-standard aluminum . with an invoice of someone else's name Payment was taken from my bank nothing appears in PayPal or eBay by htdrag11 Sat Feb 02, 2019 1:22 pm, Post The seller told me she spoke with them and that I can do it. of oil is required for the Mow N' Stow Series engine.