You can cancel your contract here. Whether you're on website or app, just flip the switch! You can unsubscribe at any point. However, we may, in our sole discretion, offer you a longer period for returns from time to time. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Following the prompts, enter the order details as instructed.
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4. You've got 28 days to send something back to us from the day you receive it. boohoo aren't able to extend your invoice. Items must be unworn and unwashed with the original labels attached. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Click here to generate and print off your returns label and to find your nearest store. Returns via the portal are fully tracked. Please turn it on so that you experience this sites full capabilities. Returns cost $4 and you can track them as they make their way back to our US hub in New York. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. warehouse, and again when we have processed your refund. You'll no longer receive a delivery note in your parcel. Boohooman.com Returns To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). Heasandford Industrial Estate We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Vests. You will need your order number and email/last 4 digits of your phone number. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. Om van de volgende voordelen te genieten. By subscribing, you agree to receive marketing communications from boohoo by email. You'll get an email once we receive your returned item. You don't need to remember to keep your proof of postage - it's all digital! OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. You dont need to remember to keep your proof of postage its all digital! Product name and codes of the items you returned. If you decide to keep one of the items, you need to pay for delivery. Please turn it on so that you experience this sites full capabilities. depends on your card issuer). Keep an eye on your return tracking. We would like to show you a description here but the site won't allow us. To experience the full world of Boohoo, please enable these or check whether another program is The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). 3. 1, 2, 3! Hoodies, *Extra 10% discount sent via email to new subscribers only. Once our checks are complete well refund your credit/debit card. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. Just pop your items in something non see-through, sealable & waterproof. See our. Your refund will be processed once we've received your unwanted items. Pay for the postage and print off your label. By subscribing, you agree to receive marketing communications from boohoo by email. AUSTRALIAN RETURNS LABEL If this could be the case, please check your emails including spam and junk. Your order will be held in the locker for 72 hours. You will need your order number and email/last 4 digits of your phone number. Unfortunately we don't offer an exchange facility. One of our customer service agents will be more than happy to look into this for you. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. Cargo Pants, below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. With loads of styles landing each week and regular trend updates you can be sure to get the latest. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Om van de volgende voordelen te genieten. Once our checks are complete well refund your credit/debit card. We're sorry to hear that you've received an incorrect or faulty item. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. You can return your item to us for a refund, and then place a new order to get the item of your choice. This can take up to 7 days to show in your account and is dependent on your bank's processing time. Returns via the portal are fully tracked. Please return unsuitable items in its original packaging. weareMAN. them or get a refund. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. Please turn it on so that you experience this sites full capabilities. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10. Shorts, Baggy Jeans, If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. Email Address The email address used to place your order. Product name and codes of the items you returned. You've got 28 days to send something back to us from the day you receive it. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. Graphic Tees. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Login to our returns portal. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. There is no returns label in my parcel, how do I return? You don't need to remember to keep your proof of postage - it's all digital! Items must be returned within 28 days of receipt. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). All rights reserved. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Make sure you keep your proof of postage! Make sure you keep proof of postage! 4. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). We've gone paperless! We have printer-less options too if you dont have a printer! Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! To experience the full world of Boohoo, please enable these or check whether another program is This does not affect your statutory rights. 1. Your return arrives back at boohooMAN! You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. So that we can get this fixed for you please head over to our Contact Us section. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. You can return using the steps above. You can unsubscribe at any point. A returns charge of 2.50 per parcel will be deducted from your refund amount. All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Weve gone paperless! Login to our returns portal. Jeans, We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. A typical refund will take up to 14 days + your banks handling time. 1. Select your preferred return option (Print returns label at home or in store options). Refunds will not be given if they do not comply with our returns policy. 3. You can return your item to us for a refund, and then place a new order to get the item of your choice. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. If you have a delivery related question or maybe you need to track your order. We have printer-less options too if you dont have a printer! All InPost Lockers are in well lit, safe and secure areas with ample parking. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Underwear and swimwear can only be returned if the hygiene seal has not been removed. UK This does not affect your statutory rights. You will need your order number and email/last 4 digits of your phone number. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Copyright 2022 boohoo.com. Items must be returned within 28 days of receipt. Cool with that? boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Returns FAQs If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. Or simply return your items to the following address within 45 days from the date you received your parcel. Hear about exclusive offers, get early access to collabs & quicker checkout. What should I do if I receive an incorrect or faulty item? For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. From the Orders Details menu, select Returning an Order. Items must be unworn, unwashed and unused with the original labels still attached. You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. You've got 28 days to send something back to us from the day you receive it. Your browser's Javascript functionality is turned off. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Returns via the portal are fully tracked. We've gone paperless! All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. You don't need to remember to keep your proof of postage - it's all digital! blocking them. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. To experience the full world of Boohoo, please enable these or check whether another program is 90z Revival, A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. I . If youre a customer in the EEA, you get 14 days to cancel your contract with us. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. We don't refund delivery charge for those countries listed outside of the EEA. We don't refund delivery charge for those countries listed outside of the EEA. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Shorts, Just pop your items in something non see-through, sealable & waterproof. With just one click you can reduce the energy used by this website. Click here to generate and print off your returns label and to find your nearest store. (These need to be unworn/unwashed/unused and with original tags) Return Request; 3. You'll get an email once we receive your returned item. By enabling them, you are agreeing to our. 3. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Returns are FREE for premier customers. 1. letter-spacing: 10px;
For more info or to contact Zippay click here. You will need your order number and email/last 4 digits of your phone number. 90z Revival, Simply return your item(s) and reorder for a replacement. I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? Ive paid with Zippay How do returns & refunds work? For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. This can take up to 7 days to show in your account and is dependent on your bank's processing time. Jeans, Your browser's Javascript functionality is turned off. All InPost Lockers are in well lit, safe and secure areas with ample parking. We have printer-less options too if you dont have a printer! You can unsubscribe at any point. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. This does not affect your statutory rights. You can cancel your contract here. Unfortunately we don't offer an exchange facility. We dont offer exchanges right now. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will not be given if they do not comply with our returns policy. No packaging, no problem! No packaging, no problem! Select your preferred return option (Print returns label at home or in store options). Post if off! Don't worry, if this does happen we will contact you first. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. With loads of styles landing each week and regular trend updates you can be sure to get the latest. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. If you have received a faulty or an incorrect item, please contact customer services clickhere. By enabling them, you are agreeing to our. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. 4. 2. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Burnley Select your preferred return option (Print returns label at home or in store options). Returns are FREE for premier customers. returning. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. Returns via the portal are fully tracked. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Unfortunately we cannot accept returns after this time. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. If youre a customer in the EEA, you get 14 days to cancel your contract with us. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. You will need your order number and email/last 4 digits of your phone number. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna for the items that you have returned. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Items must be unworn and unwashed with the original labels attached. Repack your items (These need to be unworn/unwashed/unused and with original tags). Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). With just one click you can reduce the energy used by this website. Please return unsuitable items in its original packaging. All rights reserved. 1. With just one click you can reduce the energy used by this website. Login to our returns portal by clicking the Start a Return button. Your browser's Javascript functionality is turned off. 1. Ive paid with Klarna How do returns & refunds work? So that we can get this fixed for you please head over to our Contact Us section. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. I can't see the refund on my bank statement. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. You dont need to remember to keep your proof of postage its all digital! You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Click here to view our full Returns Policy. Buy Now, Pay Later! Pierced jewellery cannot be returned for health and hygiene reasons. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. You will need your order number and email/last 4 digits of your phone number. Great, happy shopping! Repack your items. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. There are a couple of other ways to cancel your contract with us. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. Tell us what you are returning and why :). Log onto our portal here. Returns via the portal are fully tracked. blocking them. I have already returned some items from my order and paid 1.99, why are you charging me again? Repack your items (These need to be unworn/unwashed/unused and with original tags). Your return arrives back at boohoo! You will need your order number and email/last 4 digits of your phone number. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. Make sure you keep your proof of postage! For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. On receiving your return the next step is for us to check the item(s). It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. We've gone paperless! You can generate a returns label from our website, attach it to your parcel and then send it back to us. Items must be unworn, unwashed and unused with the original labels still attached. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Once you have processed your return in the portal you're ready to post it off! Don't worry, if this does happen we will contact you first. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Items must be returned within 28 days of receipt. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. You'll get an email once we receive your returned item. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. You'll get an email once we receive your returned item. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). Simply return your item(s) and reorder for a replacement. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. You'll no longer receive a shipping note in your parcel. If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. Returns policy. }
Items must be unworn and unwashed with the original labels attached. Re-pack the item in its original packaging with labels and tags still attached. 3 Select your preferred return option Print returns label at home. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. Copyright 2022 boohoo.com. A refund will then be issued by Zippay once your return has been processed. Hear about exclusive offers, get early access to collabs & quicker checkout. You dont need to remember to keep your proof of postage its all digital! There are a couple of other ways to cancel your contract with us. On dirait bien que vous nous rendez visite sur. Whether you're on website or app, just flip the switch! Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. By subscribing, you agree to receive marketing communications from boohoo by email. Your return arrives back at boohooMAN! There is no returns label in my parcel, how do I return? Unfortunately we don't offer an exchange facility. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Keep an eye on your . 2. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . Post if off! You can cancel your contract here. Items must be returned within 28 days of receipt. form where youll also find details on how to return your item(s). 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. get the item of your choice. BOOHOO PREMIER. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. A returns charge of 2.50 per parcel will be deducted from your refund amount. You will need your order number and email/last 4 digits of your phone number. item of your order). You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Unfortunately we cannot accept returns after this time. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Copyright 2022 boohoo.com. If your items dont make it back to us, youll need to open a dispute with the carrier.