I was worried that they had been cancelled for some reason after reading that it has happened to others. AXS shit the bed big time. Im trying to sell the missing order as it was made in error. Front row or on the aisle? I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . For more information, please see our We dont need an app for everything. Then I had to send the PDF tickets to my friends. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. "Swan Lake" tells the story of a young . The email sharing the tickets never went through. I should have used the print at home option but this was the recommended option. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. 39,8 km. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. If they pay you now, there's no insurance for them if the new owners are refused entry. I received an email back immediately letting me know they received my request. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is the second time I had to deal with AXS and both times I had bad experience. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. Ive used the Flash Seats app for years with no problems. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Tap for tickets to see the artists and teams you love. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Hi Lennie, Thank you so much! On buying some items, every consumer can just put in a small quantity of money. App not working? Mappy donne les informations utiles pour votre itinraire de. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Official Tickets and Your Source for Live Entertainment | AXS.com My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Official Tickets and Your Source for Live Entertainment | AXS.com AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. So do not buy from them unless you have a printer and are semi computer literate. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. That was over a week ago and Im still waiting for my money. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Reply from AXS USA. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Then confirm "Reset Network Settings". Save your time, use a different app. So if you find that your tickets have disappeared it seems there's no need to worry. Went online and I saw that my tickets were available but I still didnt see an actual ticket. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . Tap for tickets to see the artists and teams you love. On android, goto "Settings" "Apps" or "Manage Apps" tab. Damn thats really smart Im gonna do that from now on. Buying Basics How can I buy tickets? We often link to other websites, but we can't be responsible for their content. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. AXSTickets keeps crashing right now every time I tap the menu bar. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. Tried it. Two thumbs down. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Even the emails disappeared. Apparently it is actually AXS? It seems that I probably will not get a response before the show. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. I add tickets to my cart but when I go to check out it says my cart is empty. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. This telling me time and time again, that I had NO EVENT COMING. AXS Tickets does not seem legit based on our analysis. I have the confirmation email from AXS so I know I'm using the right email. This is my friend time buying through AXS for other people and Im not sure I would use them again. Apparently only 2 people actually made it to the meet and greet that day. My show is on Friday and I so wish I was able to go. Thats why I download AXSTickets to help me to keep sign in. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. He never received the email. Please fix. I called the royal albert hall at last minute and they said they can reprint. Thankfully I checked it first thing this . Their customer service is horrible. Lets try again. So I kept trying and the same thing kept happening. Even the emails disappeared. So after waiting in line I had to go to another line for printed tickets. I would give AXSTickets no stars if i could. I purchased tickets and created an account using my Facebook. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. Please answer. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Plans can change. Lets try again., - Unable to sign in after downloading the app. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. LearnMore. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once there, it was another 40 minute wait (missing one band), before they could get in! I rather print out my tickets or use primary ticket apps. This was after spending quite a bit of time talking on the phone with customer service before we left home! Select the issue you are having below and provide feedback to AXS Tickets. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. With the AXS app, you can Please help! Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Same here! Worst customer service YET again! This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. 1x ticket, 75 face price. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. This is happening for the AXS, and RedRocks Mobile Iphone App. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. I constantly had to check everyday because it would log me out everyday. The next day I got the same email twice simultaneously. I linked and logged into Facebook, and then I got a page to verify my account. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. They hold your money forever if there is any issue with your event or if you sold your tickets. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Their customer service is also by far the worst i have EVER experienced. AXS tickets can vary in pricing depending on the size of the venue. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. called the support number and held from 20 minutes to hr and 20 minute. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. DON'T DO IT! Im going to recommend Red Rocks find another ticket vendor! TICKETS They replied that it happens quite often and therefore there should be no need to worry :-). Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before.