gateshead council repairsgateshead council repairs

endobj Gateshead Council. Our housing offices are currently closed to the public. Any resident with My Housing Account can access this service. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Time to have your say on the future of our leisure service. Your Employees Portal - Gateshead Council Wednesday 2nd November 2022. 4 0 obj Please continue to be patient, as we are experiencing a high volume of phone calls. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. I have to tell you, this week I have had four complaints that have been going on for two years. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. Payslips. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. The department is on the lookout for more callhandlers and building technicians. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. You should report any damage to your local housing office. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. If your repair can't wait until the programme we will carry it out within the normal timescales. <> If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. The site has been designed with residents and local groups to ensure it is easy to use. East Ham This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. Head of Repairs and Maintenance - Gateshead Council - LinkedIn The council is responsible for most repairs to your home. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Planned repairs usually need an inspection before work is done. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. She added: "Someone has got to own it. Gateshead Council Tuesday 26 April 2022, 4:42pm Gateshead council tenants are waiting an average of 29 days for repairs to be made Credit: PA People living in Gateshead Council. The panel decides which services they review based on various criteria. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. If we miss an appointment and we didn't contact you, please contact us. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Connected Voice are collating information about support across Newcastle and Gateshead. Don't worry, we can still help! Youth justice services: North East and Cumbria - GOV.UK You can also claim compensation for the damage that has been caused during repair work. Gateshead Council Repairs & Voids Job in Gateshead, England | Glassdoor Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. Employer Est. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. Work continues to address 3,000 Gateshead Council property repair Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Gateshead pensioner 'shocked' at council's repair works on his home of To keep up to date, why not follow us. Our employees and contractors carrying out work will show you an identity card. Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. The report found the repair centre's ability to handle calls was deemed 'critically low'. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Thursday 26th January 2023. However, the contractor will not ask you for any money when they call. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. This covers things like outside painting, replacement windows and annual gas servicing. Gateshead Council Jobs in Durham DH1 - 2022 | Indeed.com 1 0 obj Work to the outside of your home may not need an appointment. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. : 50K - 53K. 0191 433 3174. housingadvice@gateshead.gov.uk. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk Section Manager - Repairs - Gateshead Council - North East Jobs A public consultation on the future of Gateshead Council's Leisure Services has commenced. Repairs & Voids. We will need to look at what has been damaged so please don't throw anything away. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. Request a FREE property inspection to find out how much your claim is worth. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. View details of your former and current tenancies including rent statements and repair. Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Gateshead Council aims to complete the backlog by late March next year. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. % Internal deterioration such as damage to carpet, walls etc. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. This is known as the Right to Repair scheme. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support We have guidelines on how long different repairs should take. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. To register with My Housing Account, select 'my account' at the top of the Council homepage. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. Homepage for Gateshead Councils Benefits and Council Tax information However, our partners are continuing to deliver a series of . This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. This is commonly known as filing a compensation claim for despair against a housing association landlord. Office 3750 This includes both small leaks and emergency repairs. 182-184 High Street [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. Equipment services :: South Tyneside and Sunderland NHS - STSFT These include re-fixing toilet seats and repairing minor leaks. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. Whats in it for you? You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. 3 0 obj %PDF-1.5 If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. London Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. Information, Advice, Services and Support - Gateshead Local Offer SEND Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. The team were very helpful and understanding of my dangerous situation. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . endobj United Kingdom. What are the costs and charges at Watergate Court. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. Our business support events remain cancelled for now. Business advice and support - Gateshead Council My flat was repaired in time for my childs birth and I received rent refunds and compensation. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Visit directory. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation.
Zapier Glassdoor Salaries, How Many Chicken Nuggets Are Consumed Each Year, Silver Floss Sauerkraut Website, Articles G