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1,500 projects. You can also call any of the following numbers: Top End Phone: 08 8995 5122 Arnhem Phone: 08 8987 0576 Barkly Phone: 08 8962 4558 Big Rivers (Katherine) Phone: 08 8973 8939 To do this, the timing of repairs and maintenance jobs is determined in a fair and equitable way with a priority focus on safety, security or resident wellbeing. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. NSW Public Works staff servicing every corner of regional and rural NSW % This ensures that the properties they manage are maintained at an appropriate standard for the whole of their useful life. The NSW Government has also made additional investment into social housing maintenance, in response to the COVID-19 pandemic. In the interest of transparency, and for your convenience, below are dashboards of the most requested data. Alternatively, you may approach the current Head Contractors to obtain subcontractor work: Programmed Facility Management Pty Ltd - South Metro, South West, Great . Accordingly, no ministerial press releases or related information issued by the Government from this date will be available in this website. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. LAHC has 163 lifts across its portfolio and has contracts in place with specialised lift maintenance providers to ensure our lifts stay in optimal condition. Posted: 11/01/2022 Press Release . Home building contract $5000 to $20000 Home building contract for work over $20,000 Suitable for new homes, major alterations and additions. These contractors also respond to any reported lift outages or service disruptions on an urgent basis, to minimise inconvenience to residents. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. DCJ is improving the experience of social housing tenants. Government procurement advice and assistance. 4 We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued More than one-third of the NSW population lives in regionally , and thousands more spend time in the regions each year for work, study, holidays and events. I was a Police Officer with the South Australian Police Department for 30 years, working in and with Indigenous communities for 14 years. S]lY(:=Yfty>dS:J$BR,43W:tmP&V]9,Qs DPiq=Eorgg=UH{Nvq|;r]=s9!P[Ubd(l/rVgt GK:p|0'w:%.## MCJlhEl$Q%)IC6;bG*_2jc-OPmWq`Yptpp.ul;AF_51o7wLnGtbgt^JG=-9-E o*[sT The agency and its contractors may pay to maintenance laborers and mechanics no less than the wage rate(s) indicated for the type of work they actually perform. Please call Tom O'Sullivan - 0431 495 694 Save Property Maintenance Handyman Cadence & Co Pty Ltd 8d ago Sydney North Shore & Northern Beaches Trades & Services Maintenance & Handyperson Services Collaborative team Ventia's acquisition of Broadspectrum, completed on 30 June 2020, brings together two highly complementary businesses, each with a proud heritage of providing essential infrastructure services in Australia and New Zealand. But they also exist in commercial property, serviced apartments, retirement villages. 2.08 ha (5.14 acres) zoned RU4 This beautiful piece of land is a high, fully fenced square block that is flood free and boast two significant street frontages (147m and 124m) and is available for . You will be asked to provide details of the damage and when it happened. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available on this website. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. Federal Housing Administration Insures $65.5 Million Mortgage for Energy Efficient Transit-Oriented Development in Roselle, Illinois. . As a central agency, our department works across government to advise on matters affecting local communities across regional NSW. stream Rental home maintenance and repairs This page is for: Home buyer / owner Property industry Tenant Landlord / lessor Obvious maintenance and repair issues should be noted in the property condition report which is required to be completed by the landlord/lessor when the tenant moves into and out of the property. Who to contact. Agency Department of Education - SINSW. For enquiries about the contract, please call 02 9273 3643 or email wholeofgovernmentmaintenance@pwa.nsw.gov.au. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Rights and responsibilities: community housing, Failure or breakdown of the gas, electricity or water supply to the premises, Failure or breakdown of any essential service on the premises for hot water, cooking, heating, cooling or laundering, Fault or damage that cause the premises to be unsafe or not secure. Legislative Assembly. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. No records of contacts are available for this inquiry. Don't miss out on this rare opportunity to secure this rare unique parcel of vacant rural land located in the peaceful suburb of Londonderry NSW. Australia's largest privately owned housing maintenance company, we work with Public Housing and Community Housing organisations across the country. The cleaning services contract is managed by Public Works Advisory. We appoint contractors to our panel via Austender through our rolling tender program. Various routine checks and servicing is completed to all lifts in our properties on a monthly basis. 3/56 363.50944 (DDC22) The quality of all properties deteriorates over time as a result of normal wear and tear and because of ageing. We spend more than $1 million per day on repairing and maintaining homes. 7061001. Dependent on the situation, our lift technicians will attend to urgent matters in a 30 minute to 2 hour timeframe. This factsheet briefly outlines NSW residential tenancies law - including coverage of the Act, your rights and obligations, and certain terms of the standard tenancy agreement., As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies . To ensure efficiency and value for money, these maintenance or upgrade jobs are scheduled and packaged into works programs. *All figures current as of 30 November, 2021. Head Maintenance Contract. Housing, Disability and District Services Deputy Secretary James Toomey Child Protection and Permanency, District and Youth Justice Services Simone Czech (Paul O'Reilly 20/02/23-6/03/23) Corrective Services NSW Commissioner Kevin Corcoran Courts, Tribunals and Service Delivery A/Deputy Secretary Karen Wallace Law Reform and Legal Services 1/17/2022 To report urgent repairs, tenants need to call the Maintenance Line (1800 422 322) and will be connected to their local maintenance contractor. Contract number. If you live in one of these properties, please refer any maintenance matters to the owners real estate agent, using the contact details we provided to you when you started your tenancy. How satisfied are you with your experience today? You can do a licence check online through the Fair Trading website or call 13 32 20. Series: New South Wales. Maintenance The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. View all our monitor vacancies now with new jobs added daily! You will need to give as many details as possible about the problem that needs repairing when you call. Use tab and cursor keys to move around the page (more information), Aboriginal and Torres Strait Islander peoples, 6am6pm: call the maintenance number for your nearest. Planned maintenance is non-urgent work or replacement of an item within a property, such as painting, replacing floor coverings or upgrading kitchens or bathrooms. endobj We appoint contractors to our panel via Austender through our rolling tender program. Answers to Further Questions - Tenants Union of NSW and Redfern Legal Centre, Answers to Further Questions - National Disability Services, Answers to Further Questions - Family and Community Services, Answers to Further Questions - Mr Ross Smith, Announcement of public hearing - management of NSW public housing maintenance contracts, Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney. Specialist staff provide support and advice and are able to make decisions on the spot about what needs to be done. Read more about response times for maintenance and maintenance staff at your home. If you buy into strata, you not only own your property, but you also share the ownership of common property such as gardens, fencing, pools and elevators. Make sure you have a pen ready to write down the job reference number for your maintenance request. Privacy Policy and Notley-Smith, Bruce. To sell a home in NSW, an agent must have a real estate agent's licence issued by NSW Fair Trading. Works undertaken include: Here are some useful tips to help reduce moisture in your home to prevent mould growth. Information for multicultural families and communities, Deliver services to children and families, Repairs, modifications and maintenance to a property, Toggle sub navigation menu for Repairs, modifications and maintenance to a property. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. Parliamentary Secretaries in the Assembly, NSW Legislative Assembly Practice, Procedure and Privilege, Hearing - Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney, No. Department of Communities, Housing and Digital Economy What we do Housing and homelessness Community support Digital Arts Services for government News Housing Summit Communities Innovation Fund Preparing for disasters Communities 2032 Strategy Our plan to strengthen the fabric of Queensland's communities. Since then, it has evolved into an ongoing compliance evaluation process for when the department needs to expand the capacity of the ESP list. For any questions, please email cmt@dha.gov.au. If you need any maintenance or repairs, contact the Housing Call Centre on 13 11 72. Signing up with an agent Before the agent can market your property, they must sign a contract with you, called an agency agreement. We have a robust regime of monitoring of lift performance and outages, and ensure that, where there are any extended service disruptions or outages, DCJ is aware so it can communicate with tenants. North Coast. Terms of Reference Timeline Submissions Hearings and Transcripts Reports and Government Responses Other Documents Contact us Tenants are best contacting their tenancy manager of their housing provider. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. Read More. Details of each contract must be entered into the register within 45 working days of coming into effect, and must remain on the register for 30 days or until the contract is complete, whichever is longer. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. The Department expects its contractors and suppliers to fulfil contractual obligations, including pricing, quality of the service or product, reliability, financial reporting or otherwise in accordance with individual . The department has responsibility for the maintenance of all properties owned by the Director of Housing, community-managed properties, movable units leased to clients and properties leased from private owners. You will need to give the event number to Maintenance Line staff when you call to request a repair. The data can be customized through filters, and downloadable report options. We recommend prospective contractors to register on Austender and to set up notifications in order not to miss our next tender release. Our priority is to provide safe, secure and habitable homes for residents and, when needed, we repair and maintain properties as quickly and cost effectively as possible. $5 billion. Department. Contract region. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across 36 trades. Housing Authority > Current Tenants > Tenant Toolbox > Maintenance. Your housing provider will already have agreed an appropriate time frame for the completion of works. Particulars of the goods or services to be provided under this contract. A further $1.669 million investment has been approved to extend the program to February 2022. ;,M~MS|IH3Fr bT+o*JW5}>q rHr`C"RwR'a1 f"~ "$^u220{uMw;~w2{wu=|VhK%0c.PN,ws?f-mj;cA9,2%&le&. The length of time it takes to contact you depends on the urgency of the work. Department of Communities and Justice (DCJ) Infrastructure Strategy and Capital Investment Plans are being developed. Services and support. Responsive maintenance covers repairs that are needed because of normal wear and tear or damage caused by your household or visitors. 3. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. The section of the manual on 'responsive maintenance' covers day-to-day maintenance and repairs that have been requested. Consequently, all community housing providers are required to develop plans for the long-term maintenance of their properties. We may decline your request if the maintenance type is not our responsibility. Moving out of Member Choice Accommodation, Contractor and service provider resources, Guide to Online Services (RMS Contractors), Guide to Online Services (Real estate agents). Maintenance Contracts The NSW Federation of Housing Associations (the Federation) welcomes the opportunity to make a submission in response to the inquiry into the management of NSW public housing maintenance contracts. At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. What happens when you report a maintenance request will depend on what is to be repaired, how it happened and who actually owns the property. Email: nswbuy@treasury.nsw.gov.au Phone: 1800 679 289 Hours: 8:30am - 5:00pm, Monday to Friday Maintenance work information for DCJ Housing tenants eRepair An online service for DCJ tenants to lodge non-urgent home maintenance requests Home modification request DCJ assists eligible tenants and approved applicants to modify their home to help them live independently Maintenance and home alterations Your rating will help us improve the website. How to report maintenance and repairs You can report any of the following ways: contact your local housing maintenance officer visit your local housing office call 1800 104 076. An additional $59.4 million was invested into an enhanced cleaning program for social housing properties between April 2020 and December 2021. The timeframes for this non-urgent work can be up to 12 months for completion. For copies of recently issued ministerial press releases of information on the election policies of any political party, as they relate to the department/agency or its portfolio area, please go directly to the website of the relevant political party. The Police Assistance Line will give you an event number for your report, make sure you write this down. This is particularly important if there is likely to be further damage if the repair is not completed quickly. 2. The Public Account Committeeis inquiring into the management of public housing maintenance contracts in New South Wales. You may be trying to access this site from a secured browser on the server. As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. Public contractsNew South Wales. Access Department of Customer Service information, Department of Customer Service Register of government contracts, Department of Customer Service Code of Ethics and Conduct, Celebrating 10 years of Australian Consumer Law. All tenants are responsible for taking care of their property and reporting any maintenance needs to DCJ as soon as possible. We recommend prospective contractors to register on Austender and to set up notifications in order not to miss our next tender release. Melanie Hertel . Housing NSW. Thats why we have compliance officers in the field every day checking the work of our contractors. Ensuring. Terms of Service apply. 4 0 obj Find information on how we assist service providers with housing and homelessness, protecting children, family, domestic and sexual violence, community planning, disability inclusion, working with Aboriginal communities and legal help. The U.S. Department of Housing and Urban Development (HUD) 's Office of Fair Housing and Equal Opportunity (FHEO) acts as the chief enforcer of the FHA. hbbd``b`- "H 2 0 obj endobj <>>> Thats an average of around 1,750 requests every day. More information. If we accept the request, a tradesperson will contact you. Category (based on ) 72000000 - Building and Facility Construction and Maintenance Services. Over 1,500 social housing properties across NSW were retrofitted with rooftop solar panels in 2021, helping social housing tenants in those. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across 36 trades. Maintaining this portfolio ensures our residents live in homes that are safe, clean and well maintained. contact maintenance at your nearest Housing Service Centre (6am-6pm, Monday-Friday) submit an online maintenance request submit a maintenance request using the Tenant Assist Qld app. 14NSW Federation of Housing Associations Inc, Progress report - Land and Housing Corporation, Department of Family and Community Services - management of NSW public housing maintenance contracts, Government Response - Management of NSW Public Housing Maintenance Contracts, Report - Management of NSW Public Housing Maintenance Contracts, Answers to Further Questions - Pacific Link Housing. St. Mary's Cathedral in Sydney was granted an exemption from the NSW government's 100-person cap on religious services to hold a larger ordination mass on September 19. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. Responsive repairs are for urgent maintenance, such as a leaking pipe or a broken window. The government also leases a smaller number of properties from private owners to use for public housing. If you or your visitors have caused damage to the property, you may have to pay for the cost of the repair. This is a binding contract under the Residential Tenancies Act 2010, so please read all terms and conditions carefully. To request maintenance that is not an emergency: For more details, read about response times for maintenance. Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. We partner with contractors to deliver this high volume of maintenance work within strict timeframes, and to meet stringent requirements. Managed Sub-award agreements from cradle to grave. Department of Enterprise, Investment and Trade. As a tenant, you have rights and responsibilities regarding repairs and maintenance for your property. $60.5 million for capital works on LAHC properties managed by the Department of Communities and Justice (DCJ) and CHPs (March-June 2020). Thursday, April 21, 2022. 3216 0 obj <>/Filter/FlateDecode/ID[<5059B1B0132BC04D89C2DD10FA8FEE9A>]/Index[3202 26]/Info 3201 0 R/Length 78/Prev 1251475/Root 3203 0 R/Size 3228/Type/XRef/W[1 2 1]>>stream I worked in many areas ranging from remote areas in the far north of South Australia including Oodnadatta and the Anangu Pitjantjatjara Lands, to Raukkan home of the Ngarrindjeri People on the Coorong and urban Indigenous communities in Elizabeth and . List of Maintenance Contracts Projects in NSW - Cordell Connect projects State Australian Capital Territory Norther Territory Queensland South Australia Tasmania Victoria Western Australia Categories Retail Education Medical Entertainment Social Sports Residential Aged Care & Retired Developments Civil Engineering Military Commercial Premises Rental bonds and other help Information to help you manage your current living arrangements like Rental Bond Help, Affordable Housing and support services. DCJ Housing offices are generally open from 9:00am to 5:00pm. Agency HealthShare NSW Category (based on UNSPSC) Healthcare Services Published 10-Feb-2023 Contract Period 30-Jan-2023 to 2-Mar-2023 Estimated amount payable to the contractor (including GST) $169,870.77 (Goods or services supplied) Contractor Name Roche Diagnostics Aust Pty Ltd Is an Aboriginal or Torres Strait Islander owned business No In doing this, we support the operational, recruitment and retention goals of the Department of Defence. Access eRepair, understand what changes you can ask for or make to your home, or request maintenance, DCJ contractors will need to enter your home to carry out maintenance work and perform inspections, From 1 February 2022, social housing tenants who resided in a property where a centralised gas hot water service was in use from March 2014 to March 2020 can apply for reimbursement of their gas usage costs, Maintenance work information for DCJ Housing tenants, An online service for DCJ tenants to lodge non-urgent home maintenance requests, DCJ assists eligible tenants and approved applicants to modify their home to help them live independently, How to report maintenance issues and request permission for home alterations, As a DCJ tenant, you may make changes and alterations to your home, You can request a modification to your home to help you live independently, Information for occupational therapists completing a property assessment for a DCJ Housing client, DCJ tenants can apply for approval to perform decorative painting in their home, DCJ tenants can only install a pay TV connection with approval, How to request repairs for your home or report vandalism to your building, DCJ tenants can apply to install a permanent above-ground pool, or an inflatable or portable pool in their backyard, Rate your maintenance experience and view current ratings for our maintenance contractors. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. Information to tell us When you request maintenance, tell us: Expand all Property condition assessment Vacant unit maintenance Responsive maintenance Minor capital works service contract; rather, it is a set of general guidelines. The deadline for applications is February 21, 2023. On a typical day, we work with 3,000 skilled subcontractors to complete 1,000 orders. maintenance contracts in NSW, with particular reference to: Whether changes to public housing maintenance introduced in 2015/16 have delivered measurable improvements and evidence based outcomes for public housing tenants; The current administrative and contractual arrangements between Land and Please call the Police Assistance Line first to report vandalism before calling the Maintenance Line. All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. Please ring the Maintenance Line back if the problem gets worse or you have not had a response to the request in the agreed timeframe. Contract Award Notice ID. An emergency is the only time maintenance staff can enter your home without your permission. after-hours (6pm6am, MondayFriday, weekends, public holidays): call 1800 808 107. people's lives, health or safety are at risk, your account number (rental agreement number), included on letters from us, on your rental payment slip and on your account statement, your contact number for the tradesperson to call you to arrange access, details of the repairs needed, as the more we know about the problem, the easier the tradesperson can resolve it. An emergency repair is defined in the Residential Tenancy Act as a: Burst water service If your property is leased from a private landlord, your housing provider will notify them of any repairs that are needed. High-rise buildings fitted with additional active and passive fire safety measures to reduce fire risk, such as fire hose reels and hydrants, early alert systems, sprinklers, fire indicator panels and smoke alarms, Annual inspections from our maintenance contractors, to ensure the building components and equipment, including fire safety measures, are functional and operational, $15 million invested into upgrading and enhancing fire safety to over 2,000 properties in 2021-22, More than $300 million spent since 2005 through risk-based fire safety programs. $40 million distributed to community housing providers (CHPs), Videos to help maintain and protect your home, Safely delivering repairs and maintenance to your home, Slashing social housing power bills with rooftop solar, Responsive and Programmed Maintenance contract. O'Donnell & Hanlon Pty Ltd. connection to their country and culture. We review your request and tell you if we accept your request. Beleaguered cleaning and catering company Spotless Group has been re-awarded a contract worth $62 million a year to maintain NSW's social housing. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Living in social housing. 9 On Feb. 11, 2021, HUD announced that. Everything you need to know as a social housing tenant including rent and rebates, maintenance and repairs and your rights and responsibilities. Property and Development NSW (PDNSW) Environmental Service Group (ESG) is managing this NSW Government-first initiative which is funded in partnership with the Office of Energy and Climate Change. The contracts and tenders currently registered with respect to the Department of Customer Service are disclosed on theGovernment tender's website. <> Contractor Portal | Family & Community Services Contractors You need to log in to use this page Username Password If you have forgotten the Username and/or password please contact us on facsinfo@facs.nsw.gov.au. Maintenance Line 1800 422 322 Specialist staff provide support and advice and are able to make decisions on the spot about what needs to be done. hz $CIh &{ a$yAJ&M` } In most cases, the level of discomfort/disruption the repair causes the tenant determines the priority, as does the potential damage to the property if it is not attended to. 0 DHA regularly engages independent valuers to undertake valuations for properties under management or being considered for management by DHA. At LAHC, through the Asset Maintenance Services contract, maintenance is undertaken by local contractors who engage directly with residents and see the job through from start to finish. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. Resident satisfaction survey period July-Nov 2021. Department of Education / Deniliquin High School - New Science Lab Upgrades - AM03872/22. Trades & Services Gardening & Landscaping A newly-formed position within a premium landscape construction and maintenance company! Your rating will help us improve the website. Housing Secretary Michael Gove said making it mandatory to hold qualifications will improve standards across the sector following the death of two-year-old Awaab Ishak from black mould. The list was initially established through a formal open tender process in 2010 ( DETP1028 ). endstream endobj startxref Contact the Housing Call Centre if your home needs responsive maintenance - repairs that are needed because of normal wear and tear, or damage caused by your household or visitors.