washington state consumer protection act

There is established a unit within the office of the attorney general for the purpose of detection, investigation, and prosecution of any act prohibited or declared to be unlawful under this chapter. In Washington, the mini-FTC act is the Washington Consumer Protection Act . Under this legislation, plaintiffs have a cause of action when anyone in trade or commerce engages in unfair competition or unfair or deceptive acts. To sustain an action, plaintiff must show actual harm due to the defendants conduct. Consider laws Zachary Love, listed as the owner of ZEL & Associates, faces three allegations of violating the Washington Consumer Protection Act by representing (7) No documentary material, answers to written interrogatories, or transcripts of oral testimony produced pursuant to a demand, or copies thereof, shall, unless otherwise ordered by a superior court for good cause shown, be produced for inspection or copying by, nor shall the contents thereof be disclosed to, other than an authorized employee of the attorney general, without the consent of the person who produced such material, answered written interrogatories, or gave oral testimony, except as otherwise provided in this section: PROVIDED, That: (a) Under such reasonable terms and conditions as the attorney general shall prescribe, the copies of such documentary material, answers to written interrogatories, or transcripts of oral testimony shall be available for inspection and copying by the person who produced such material, answered written interrogatories, or gave oral testimony, or any duly authorized representative of such person; (b) The attorney general may provide copies of such documentary material, answers to written interrogatories, or transcripts of oral testimony to an official of this state, the federal government, or other state, who is charged with the enforcement of federal or state antitrust or consumer protection laws, if before the disclosure the receiving official agrees in writing that the information may not be disclosed to anyone other than that official or the official's authorized employees. 19.86, governs virtually everyone doing business in the State of Washington. Transactions and agreements not to use or This field is for validation purposes and should be left unchanged. Web15 3.1 The State files this complaint and institutes these proceedings under the 16 provisions of the Consumer Protection Act ("CPA"), RCW 19.86, and the Charitable 17 Washington Attorney General Bob Ferguson has pursued the case against TVI Inc. since 2017. Zachary Love, listed as the owner of ZEL & Associates, faces three allegations of violating the Washington Consumer Protection Act by representing himself as an attorney, primarily practicing in tribal courts in the region. Consumer Protection Washington provides people with resources and contact information so they can stay protected. Materials from a federal agency or other state's attorney general. Comment on Hours: 8:00 AM to 5:00 PM (Pacific Time) Monday through Friday. Read the Supreme Courts Opinion below or here. (9) Whenever any person fails to comply with any civil investigative demand for documentary material, answers to written interrogatories, or oral testimony duly served upon him or her under this section, or whenever satisfactory copying or reproduction of any such material cannot be done and such person refuses to surrender such material, the attorney general may file, in the trial court of general jurisdiction of the county in which such person resides, is found, or transacts business, and serve upon such person a petition for an order of such court for the enforcement of this section, except that if such person transacts business in more than one county such petition shall be filed in the county in which such person maintains his or her principal place of business, or in such other county as may be agreed upon by the parties to such petition. Yes, an individual can sue a business for violating the Washington State Consumer Protection Act (CPA). Personal service of process outside state. WebViolations Consumer Protection Act. March 2, 2023, at 4:32 p.m. Did Dioxins Spread After the Ohio Train Derailment? Consumer Protection Washington is dedicated to educating and alerting the public on consumer issues, scams and investigations affecting residents in Washington State. Ferguson said an independent study commissioned as part of his offices investigation showed that Value Villages conduct deceived Washingtonians. It also allows consumers to file lawsuits against businesses that violate the law, and it provides for penalties, including fines and injunctions, for businesses that are found to have violated the act. HTML PDF. (b) Require the disclosure of any documentary material which would be privileged, or which for any other reason would not be required by a subpoena duces tecum issued by a court of this state. Keep copies of any letters you send. Contact corporate offices if the local business manager is unresponsive. WebIts purposes are to strengthen public and private enforcement of the unfair business practices-consumer protection act, chapter 19.86 RCW, and to repeal the unfair The Supreme Court today agreed with the business. The complaint was filed Wednesday in Spokane County Superior Court and seeks to dissolve Loves business, as well as prevent him from appearing in the courtroom or representing clients on tax matters. 1. (8) At any time before the return date specified in the demand, or within twenty days after the demand has been served, whichever period is shorter, a petition to extend the return date for, or to modify or set aside a demand issued pursuant to subsection (1) of this section, stating good cause, may be filed in the superior court for Thurston county, or in such other county where the parties reside. [, Upon petition by the attorney general, the court may, in its discretion, order the dissolution, or suspension or forfeiture of franchise, of any corporation which shall violate RCW, Personal service of any process in an action under this chapter may be made upon any person outside the state if such person has engaged in conduct in violation of this chapter which has had the impact in this state which this chapter reprehends. Sec. Manufacturing and Supply Chain Management for Legal Technology Use: Information for Manufacturers and their Customers. Hearing instrument dispensing, advertising, etc. The attorney general will employ supervisory, legal, and investigative personnel for the program, who must be qualified by training and experience. Final judgment to restrain is prima facie evidence in civil action. In any proceeding in which there is a request for injunctive relief under RCW. (1) Strong consumer protection and antitrust penalties are critical to protecting consumers and ensuring a fair marketplace; (2) Strong penalties ensure accountability, deter violations, and ensure a level playing field for businesses; (3) Washington currently does not provide strong penalties for violations of the state's consumer protection act, which prohibits unfair or deceptive acts or practices and unfair methods of competition; (4) Washington's penalty for unfair or deceptive acts or practices has not kept pace with inflation, and has not increased since 1970; (5) Washington's penalty for unfair methods of competition has also not kept pace with inflation, and has not increased since 1983; (6) Consequently, Washington has one of the lowest consumer protection penalties in the United States; (7) Twenty-four state legislatures representing more than 200 million Americans have passed enhanced penalties for violations that target or impact certain vulnerable populations, but Washington does not have an enhanced penalty; (8) Many Washingtonians are hurting financially due to the impacts of the global pandemic; (9) Washington's weak penalties place Washington consumers at greater risk; and, (10) Washingtonians deserve strong consumer protections to ensure entities that illegally, unfairly, and deceptively go after their hard-earned dollars are held accountable." Personal service of process outside state. var gform;gform||(document.addEventListener("gform_main_scripts_loaded",function(){gform.scriptsLoaded=!0}),window.addEventListener("DOMContentLoaded",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener("DOMContentLoaded",o):document.addEventListener("gform_main_scripts_loaded",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook("action",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook("filter",o,n,r,t)},doAction:function(o){gform.doHook("action",o,arguments)},applyFilters:function(o){return gform.doHook("filter",o,arguments)},removeAction:function(o,n){gform.removeHook("action",o,n)},removeFilter:function(o,n,r){gform.removeHook("filter",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var e=gform.hooks[o][n];null==i&&(i=n+"_"+e.length),gform.hooks[o][n].push({tag:i,callable:r,priority:t=null==t?10:t})},doHook:function(n,o,r){var t;if(r=Array.prototype.slice.call(r,1),null!=gform.hooks[n][o]&&((o=gform.hooks[n][o]).sort(function(o,n){return o.priority-n.priority}),o.forEach(function(o){"function"!=typeof(t=o.callable)&&(t=window[t]),"action"==n?t.apply(null,r):r[0]=t.apply(null,r)})),"filter"==n)return r[0]},removeHook:function(o,n,t,i){var r;null!=gform.hooks[o][n]&&(r=(r=gform.hooks[o][n]).filter(function(o,n,r){return!! For the purpose of this section the superior court issuing any injunction shall retain jurisdiction, and the cause shall be continued, and in such cases the attorney general acting in the name of the state may petition for the recovery of civil penalties. Every contract, combination, in the form of trust or otherwise, or conspiracy in restraint of trade or commerce is hereby declared unlawful. Monopolies and attempted monopolies declared unlawful. The legislature finds that: 6 (1) Strong consumer protection and antitrust Personal service of process outside state. If such transaction constitutes a violation of the substantive provisions of the consumer protection act, and Article XII, 22, of the constitution, then the remedies provided in said act are applicable. Thus, in the context of the claims presented here, TVIs commercial speech and charitable solicitations are inextricably intertwined, and we must treat all of the speech in this case as fully protected expression.. Mailing materials that interfere with census. Fergusons letter warns that any gym failing to comply is violating the Washington State Consumer Protection Act, and will face legal action from his office, according to a news release Monday from the state Office of Attorney General. However, the degree is an expedited program that is for those who have no intention of becoming a practicing attorney, according to the schools website, separate from a four-year online program designed for people pursuing admission to the bar. Heating oil pollution liability protection act: RCW, Immigration services fraud prevention act: RCW, Manufactured and mobile home installation service and warranty service standards: RCW, Motor vehicle subleasing or transfer: Chapter, Offers to alter bids at sales pursuant to deeds of trust: RCW, On-site sewage additive manufacturers: RCW, Pay-per-call information delivery services: Chapter, Promotional advertising of prizes: Chapter, Radio communications service companies not regulated by utilities and transportation commission: RCW, Roofing and siding contractors and salespersons: Chapter, Telephone buyers' protection act: Chapter, Water companies exempt from utilities and transportation commission regulation: RCW, Weatherization of leased or rented residences: RCW. (null!=i&&i!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][n]=r)}}); document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Law Office of Conner G. Spani, PLLC Legal Disclaimer | Privacy Policy Law Firm Website Design by The Modern Firm. (2) The court may make such additional orders or judgments as may be necessary to restore to any person in interest any moneys or property, real or personal, which may have been acquired by means of any act herein prohibited or declared to be unlawful. (3)(a) Injured other persons; (b) had the capacity to injure other persons; or (c) has the capacity to injure other persons. This section shall not apply to corporations purchasing such stock solely for investment and not using the same by voting or otherwise to bring about, or in attempting to bring about, the substantial lessening of competition. (4) Service of any such demand may be made by: (a) Delivering a duly executed copy thereof to the person to be served, or, if such person is not a natural person, to any officer or managing agent of the person to be served; or, (b) Delivering a duly executed copy thereof to the principal place of business in this state of the person to be served; or. Heating oil pollution liability protection act: RCW, Immigration services fraud prevention act: RCW, Manufactured and mobile home installation service and warranty service standards: RCW, Motor vehicle subleasing or transfer: Chapter, Offers to alter bids at sales pursuant to deeds of trust: RCW, On-site sewage additive manufacturers: RCW, Pay-per-call information delivery services: Chapter, Promotional advertising of prizes: Chapter, Radio communications service companies not regulated by utilities and transportation commission: RCW, Roofing and siding contractors and salespersons: Chapter, Telephone buyers' protection act: Chapter, Water companies exempt from utilities and transportation commission regulation: RCW, Weatherization of leased or rented residences: RCW. Love also expressed surprise at the complaint, saying he hadnt seen it until a call from The Spokesman-Review asking about the lawsuit. For unlawful acts or practices that target or impact specific individuals or communities based on demographic characteristics including, but not limited to, age, race, national origin, citizenship or immigration status, sex, sexual orientation, presence of any sensory, mental, or physical disability, religion, veteran status, or status as a member of the armed forces, as that term is defined in 10 U.S.C. (4) Service of any such demand may be made by: (a) Delivering a duly executed copy thereof to the person to be served, or, if such person is not a natural person, to any officer or managing agent of the person to be served; or, (b) Delivering a duly executed copy thereof to the principal place of business in this state of the person to be served; or. This means that if a consumer can demonstrate that a business has violated the CPA, they may be able to recover damages, including actual damages, statutory damages, and attorney's fees. The business argued that these claims infringe on its First Amendment right to solicit charitable contributions on behalf of nonprofit organizations. Contracts, combinations, conspiracies in restraint of trade declared unlawful. (c) Mailing by registered or certified mail a duly executed copy thereof addressed to the person to be served at the principal place of business in this state, or, if said person has no place of business in this state, to his or her principal office or place of business. Dissolution, forfeiture of corporate franchise for violations. It shall be unlawful for any person to monopolize, or attempt to monopolize or combine or conspire with any other person or persons to monopolize any part of trade or commerce. Mailing materials that interfere with census. The Consumer Protection Act declares that unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce are unlawful. A joint amicus brief supporting TVI was filed by two of its charity partners, Northwest Center and Big Brothers Big Sisters of Puget Sound. The case has been assigned to Spokane County Superior Court Judge Charnelle Bjelkengren. By December 1, 2022, and every five years thereafter, the office of the attorney general shall evaluate the efficacy of the maximum civil penalty amounts established in this section in deterring violations of the consumer protection act and the difference, if any, between the current penalty amounts and the penalty amounts adjusted for inflation, and provide the legislature with a report of its findings and any recommendations in compliance with RCW. The Attorney General and private consumers can bring actions to enforce per se violations of the Consumer Protection Act. Mr. Love does not misrepresent his credentials to the public, to courts, or to bar associations. Every contract, combination, in the form of trust or otherwise, or conspiracy in restraint of trade or commerce is hereby declared unlawful. (3)(a) Injured other persons; (b) had the capacity to injure other persons; or (c) has the capacity to injure other persons. 6. The consumer must have suffered some sort of harm or injury caused by the business's actions in order to sue them under the CPA. (1) "Person" shall include, where applicable, natural persons, corporations, trusts, unincorporated associations and partnerships. (2) "Trade" and "commerce" shall include the sale of assets or services, and any commerce directly or indirectly affecting the people of the state of Washington. It shall be unlawful for any person to lease or make a sale or contract for sale of goods, wares, merchandise, machinery, supplies, or other commodities, or services, whether patented or unpatented, for use, consumption, enjoyment, or resale, or fix a price charged therefor, or discount from, or rebate upon, such price, on the condition, agreement, or understanding that the lessee or purchaser thereof shall not use or deal in the goods, wares, merchandise, machinery, supplies, or other commodity or services of a competitor or competitors of the lessor or seller, where the effect of such lease, sale, or contract for such sale or such condition, agreement, or understanding may be to substantially lessen competition or tend to create a monopoly in any line of commerce. It shall be unlawful for any person to monopolize, or attempt to monopolize or combine or conspire with any other person or persons to monopolize any part of trade or commerce. A petition, by the person on whom the demand is served, stating good cause, to require the attorney general or any person to perform any duty imposed by the provisions of this section, and all other petitions in connection with a demand, may be filed in the superior court for Thurston county, or in the county where the parties reside. Through news releases, social media and scam tracker consumers can be on top of topical issues and alerts happening in their community. CONSUMER PROTECTION ACT - MEDICAL SERVICES OF PHYSICIANS AND SURGEONS UNDER 7 AND 5- CONTRACT FOR PREPAID MEDICAL CARE LIMITING PURCHASER TO SERVICES OF MEMBERS OF CERTAIN MEDICAL SOCIETY AS AGO OPINION TOPIC: CONSUMER PROTECTION ACT. Private plaintiffs must prove that the unfair or deceptive practice caused them to suffer economic injury. Identify the appropriate consumer agency or organization to file a complaint. Fill out our presentation request form to request a presentation. Dissemination or use of nonconviction data for purposes other than that authorized in this section is prohibited. The material provided under this subsection (7)(b) is subject to the confidentiality restrictions set forth in this section and may not be introduced as evidence in a criminal prosecution; and. Violations of these specific laws per se violations of the Consumer Protection Act. To this end this act shall be liberally construed that its beneficial purposes may be served. (d) Identify the members of the attorney general's staff to whom such documentary material is to be made available for inspection and copying, to whom answers to written interrogatories are to be made, or who are to conduct the examination for oral testimony. Transactions and agreements not to use or deal in commodities or services of competitor declared unlawful when lessens competition. It is, however, the intent of the legislature that this act shall not be construed to prohibit acts or practices which are reasonable in relation to the development and preservation of business or which are not injurious to the public interest, nor be construed to authorize those acts or practices which unreasonably restrain trade or are unreasonable per se. To address this concern, the trial court added a knew or should have known mens rea element to the States claims in this case. Nothing contained in this chapter shall be construed to forbid the existence and operation of labor, agricultural, or horticultural organizations, instituted for the purposes of mutual help, and not having capital stock or conducted for profit, or to forbid or restrain individual members of such organizations from lawfully carrying out the legitimate objects thereof. Transactions and agreements not to use or deal in commodities or services of competitor declared unlawful when lessens competition. Acquisition of corporate stock by another corporation to lessen competition declared unlawful, Attorney general may restrain prohibited acts, Assurance of discontinuance of prohibited act, Demand to produce documentary materials for inspection, answer written interrogatories, or give oral testimony. OFFICE HOURS: 8:00 AM - 5:00 PM Monday - Friday Closed Weekends & State Holidays, Washington's Attorneys General - Past and Present, Submitting Your Motor Home Request for Arbitration, Homicide Investigation Tracking System (HITS), Combating Dark Money/Campaign Finance Unit, Student Loans/Debt Adjustment and Collection, Professional Coordination & Communication Work Group, File a Manufactured Housing Dispute Resolution Request Online, Benefits & Protections for Veterans & Military Personnel, Keep Washington Working Act FAQ for Law Enforcement. Advertisement of children for adoption: RCW, Charitable solicitations, regulation: RCW, Commercial telephone solicitation: Chapter. Heating oil pollution liability protection act: RCW, Immigration services fraud prevention act: RCW, Manufactured and mobile home installation service and warranty service standards: RCW, Motor vehicle subleasing or transfer: Chapter, Offers to alter bids at sales pursuant to deeds of trust: RCW, On-site sewage additive manufacturers: RCW, Pay-per-call information delivery services: Chapter, Promotional advertising of prizes: Chapter, Radio communications service companies not regulated by utilities and transportation commission: RCW, Roofing and siding contractors and salespersons: Chapter, Telephone buyers' protection act: Chapter, Water companies exempt from utilities and transportation commission regulation: RCW, Weatherization of leased or rented residences: RCW. (5)(a) Documentary material demanded pursuant to the provisions of this section shall be produced for inspection and copying during normal business hours at the principal office or place of business of the person served, or at such other times and places as may be agreed upon by the person served and the attorney general; (b) Written interrogatories in a demand served under this section shall be answered in the same manner as provided in the civil rules for superior court; (c) The oral testimony of any person obtained pursuant to a demand served under this section shall be taken in the same manner as provided in the civil rules for superior court for the taking of depositions. The Washington State Consumer Protection Act, also known as the Consumer Protection Act (CPA), is a state law that aims to protect consumers from unfair or deceptive business practices. Final judgment to restrain is prima facie evidence in civil action. (c) Mailing by registered or certified mail a duly executed copy thereof addressed to the person to be served at the principal place of business in this state, or, if said person has no place of business in this state, to his or her principal office or place of business. (1) The attorney general may bring an action in the name of the state, or as parens patriae on behalf of persons residing in the state, against any person to restrain and prevent the doing of any act herein prohibited or declared to be unlawful; and the prevailing party may, in the discretion of the court, recover the costs of said action including a reasonable attorney's fee. (1) The attorney general may bring an action in the name of the state, or as parens patriae on behalf of persons residing in the state, against any person to restrain and prevent the doing of any act herein prohibited or declared to be unlawful; and the prevailing party may, in the discretion of the court, recover the costs of said action including a reasonable attorney's fee. HTML PDF. Thus, each of the States CPA claims must survive exacting scrutiny the Supreme Court says. There is established a unit within the office of the attorney general for the purpose of detection, investigation, and prosecution of any act prohibited or declared to be unlawful under this chapter. It is the intent of the legislature that, in construing this act, the courts be guided by final decisions of the federal courts and final orders of the federal trade commission interpreting the various federal statutes dealing with the same or similar matters and that in deciding whether conduct restrains or monopolizes trade or commerce or may substantially lessen competition, determination of the relevant market or effective area of competition shall not be limited by the boundaries of the state of Washington. More than 75% of those surveyed in a test group believed that the company was a charity or nonprofit organization. A petition, by the person on whom the demand is served, stating good cause, to require the attorney general or any person to perform any duty imposed by the provisions of this section, and all other petitions in connection with a demand, may be filed in the superior court for Thurston county, or in the county where the parties reside. It shall be unlawful for any person to lease or make a sale or contract for sale of goods, wares, merchandise, machinery, supplies, or other commodities, or services, whether patented or unpatented, for use, consumption, enjoyment, or resale, or fix a price charged therefor, or discount from, or rebate upon, such price, on the condition, agreement, or understanding that the lessee or purchaser thereof shall not use or deal in the goods, wares, merchandise, machinery, supplies, or other commodity or services of a competitor or competitors of the lessor or seller, where the effect of such lease, sale, or contract for such sale or such condition, agreement, or understanding may be to substantially lessen competition or tend to create a monopoly in any line of commerce.